At a Glance
- Tasks: Deliver top-notch service to staff, players, and guests at a world-renowned training complex.
- Company: Join the iconic Manchester United team and be part of something special.
- Benefits: Flexible casual shifts, gain experience in a prestigious environment, and meet amazing people.
- Other info: Ideal for those who can work varied hours and have a passion for service.
- Why this job: Be at the heart of hospitality in sports and elevate guest experiences.
- Qualifications: Previous hospitality experience and a professional attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Manchester United is seeking a Hospitality Team member for casual shifts at the Carrington Training Complex.
You will deliver excellent service to staff, players, and guests, keep dining areas clean, and support food service operations across the First Team and Academy facilities.
The role requires hospitality experience, a professional manner, and the ability to work early mornings, late evenings, and weekends.
A full driving license and own vehicle are beneficial.
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Hospitality Team Member — Elevate Guest Service in Manchester employer: Manchester United
At Manchester United, we pride ourselves on being an exceptional employer, fostering a high-performance culture that prioritises collaboration and continuous growth. Working at our iconic Old Trafford Stadium, you will have the opportunity to make a meaningful impact on the wellbeing of young players while benefiting from a diverse and inclusive environment that values your unique contributions. We are committed to your professional development, offering tailored support and resources to help you thrive in your role as a Casual Girls Academy Wellbeing Officer.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member — Elevate Guest Service in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Manchester United and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Team Member — Elevate Guest Service in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Manchester United that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Manchester United.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Manchester United get a sense of who you are beyond your experience!
How to prepare for a job interview at Manchester United
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Manchester United and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
