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- Tasks: Lead a team to deliver exceptional hospitality experiences for clients at a top football club.
- Company: Join a prestigious football club in Manchester with a focus on excellence.
- Benefits: Dynamic work environment, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a passionate team enhancing client experiences in the world of sports.
- Qualifications: Experience in hospitality operations and strong leadership skills required.
- Other info: Collaborative culture with a focus on innovation and success.
The predicted salary is between 36000 - 60000 £ per year.
A leading football club in Manchester is seeking a Hospitality Experience Manager to lead a team dedicated to exceptional service delivery to hospitality clients. The ideal candidate will have significant experience in hospitality operations and strong leadership skills.
Responsibilities include:
- Overseeing client relationships
- Ensuring operational excellence
- Leading strategic innovations to enhance client experiences
This role offers a dynamic work environment focused on collaboration and success.
Hospitality Experience Lead: Client Services in Manchester employer: Manchester United
Contact Detail:
Manchester United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Experience Lead: Client Services in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have ties to football clubs. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully led teams in the past. This will help them see you as the perfect fit for the Hospitality Experience Lead role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to the club or similar organisations and express your interest in working with them. Sometimes, they might have opportunities that aren’t advertised yet.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Hospitality Experience Lead: Client Services in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to exceptional service and how you've made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hospitality Experience Lead role. Use keywords from the job description and showcase your relevant skills and experiences that align with what we're looking for.
Highlight Leadership Skills: As a potential leader in our team, it's crucial to demonstrate your leadership abilities. Include examples of how you've successfully led teams or projects in the past, focusing on collaboration and achieving results.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Manchester United
✨Know Your Hospitality Inside Out
Make sure you brush up on the latest trends and best practices in hospitality operations. Familiarise yourself with the specific services offered by the football club and think about how you can enhance client experiences based on your past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think of situations where you've successfully led a team, resolved conflicts, or implemented new strategies. This will demonstrate your capability to lead a team dedicated to exceptional service delivery.
✨Understand Client Relationships
Be ready to discuss how you’ve built and maintained strong client relationships in previous roles. Consider sharing specific stories that illustrate your approach to client satisfaction and how you’ve gone above and beyond to meet their needs.
✨Emphasise Collaboration and Innovation
Since the role focuses on collaboration, think about how you’ve worked with different teams to achieve success. Prepare to share innovative ideas you’ve implemented in the past that have enhanced client experiences, showing that you’re forward-thinking and adaptable.
