Facilities Administrator in Manchester

Location: Old Trafford Stadium

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Role

As Facilities Administrator, you will play a key role in supporting the Facilities & Maintenance team, ensuring our stadium and training facilities operate efficiently behind the scenes. Working within the Group Property Services department, you'll provide high-quality administrative and systems support across facilities management, helping to deliver an outstanding environment for colleagues, contractors and visitors. You’ll manage and co-ordinate helpdesk requests through our CAFM system, raise purchase orders, maintain health and safety and compliance documentation, support contractor administration and reception operations, and produce reports that help drive informed decision-making. You’ll also contribute to the ongoing development of our CAFM and reporting systems, while providing flexible support across Old Trafford, Carrington and our pitches department.

The Person

We're looking for a highly organised and proactive administrator who enjoys working in a fast‑paced environment and takes pride in delivering excellent customer service. You’ll be comfortable managing multiple priorities, maintaining accurate records and building positive relationships with colleagues, contractors and stakeholders across the club.

• Previous experience in an administration, helpdesk, facilities, customer service or management infrastructure environment.
• Experience using CAFM or facilities management systems is desirable, although training will be provided.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Excellent organisational skills with strong attention to detail.
• Confidence managing administrative processes, reporting and documentation.
• Strong communication and interpersonal skills, with the ability to work effectively across all levels of the organisation.
• A proactive, flexible approach and the ability to adapt to changing priorities.
• An interest in health & safety, compliance and facilities management.
• Willingness to work on a rota providing reception, matchday and occasional evening or weekend cover as required.

Our Values Badge – Earn the badge, every day. Respect our history and heritage. Be best in class and deliver to the standards expected of Manchester United. No one is bigger than the club. Bravery – Be bold, be brave, and take calculated risks. Do things differently and innovate. Lead by example and do what’s right for the club, even when it’s hard. Spirit – Embody the spirit of Manchester United. Show strength of character, act with passion, and fight back, no matter what.

What We Offer

• Annual Incentive Scheme to reward your dedication and hard work
• 25 days annual leave (plus bank holidays) and an opportunity to purchase additional holiday days
• Electric Vehicle scheme via Octopus and cycle to work scheme
• Simplyhealth Cash Plan: Supporting you with your everyday healthcare needs
• Wellness Support with access to mental health resources, digital health checks, & nutritionists through Aviva Digicare+
• Workplace Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
• Gym Facilities in our onsite locations and opportunities for regular social events and team‑building activities
• Enhanced family Leave Benefits and policies
• Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
• A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You

We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Tuesday 21st July. Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks. If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you. It is unlawful to employ a person in a UK‑based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.