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- Tasks: Provide high-level support to the Executive Leadership team and lead the EA function.
- Company: Join the iconic Manchester United, a leader in sports excellence.
- Benefits: Enjoy wellness support, gym access, and exclusive discounts.
- Why this job: Be part of a high-performance culture and make a real impact.
- Qualifications: 6+ years in executive assistant roles and proven leadership experience.
- Other info: Diverse and inclusive environment with excellent career development opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Head of Executive Support role at Manchester United. Location: Old Trafford/Carrington Training Centre. The EA will provide high-level support to the Executive Leadership team and lead the Executive Support function, setting the benchmark for excellence in executive assistance.
At Manchester United, we pursue excellence off the pitch with a high-performance culture built on collaboration, growth, and continuous improvement. We are committed to a diverse and inclusive environment and to safeguarding and supporting our people throughout the recruitment process.
The Role
- Deliver proactive and seamless EA support to the Executive Leadership team, including diary, inbox, travel and meeting coordination.
- Act as a trusted liaison between the Executive Leadership team and internal/external stakeholders, handling all matters with discretion.
- Lead and manage the EA/PA team, driving a positive culture, consistency, collaboration, and continuous improvement.
- Identify opportunities to optimise processes, reduce manual work, and leverage tools and technology.
- Define and embed best practice standards for executive support across the team.
- Coordinate high-level meetings, Board sessions, and events, ensuring logistics, materials and follow-ups are well managed.
- Matchday and event support as required.
- Maintain confidentiality and exercise sound judgment in managing sensitive information.
- Monitor and enhance the performance of the Executive Support function, aligning it with evolving business needs.
- Contribute thinking on the long-term future/structure of the function.
The Person
- Significant experience (typically 6+ years) in executive assistant roles supporting senior leadership, such as a CEO or equivalent, is strongly preferred.
- Proven leadership of administrative teams or support functions.
- Experience improving support processes or introducing efficiencies.
Knowledge
- Expert use of Microsoft 365 (Outlook, Teams, PowerPoint, Excel, Word).
- Familiarity with productivity, automation, or workflow tools.
- Strong understanding of executive-level workflows and priorities.
- Curiosity towards the use of new technologies.
Skills
- Highly organised and detail-oriented, with excellent time management.
- Strong communication, influencing and relationship-building skills.
- Comfortable with change and process optimisation.
- Discreet, trustworthy and calm under pressure.
- Solutions-focused and tech-literate, with a continuous improvement mindset.
- Able to lead a team while delivering personal EA responsibilities to a high standard.
What We Offer
At Manchester United, we recognise that our people are at the heart of our success. We offer a range of rewards designed to support your professional and personal well-being.
- Annual incentive scheme
- Wellness support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform
- Gym facilities onsite and opportunities for regular social events and team-building activities
- Enhanced family leave benefits and the option to purchase additional holiday days
- Enhanced career development with access to professional learning platforms like LinkedIn Learning and internal training programs
- A supportive work environment that values diversity, equity and inclusion
Our Commitment to You
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Thursday 25th September.
Manchester United is committed to safeguarding children and vulnerable adults. All candidates will undergo a Disclosure and Barring Service check and reference checks. If you need adjustments to help you perform at your best during the recruitment process, please contact us to discuss them.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. Please ensure you have the right to work before applying.
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Head of Executive Support employer: Manchester United
Contact Detail:
Manchester United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Executive Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Manchester United. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the Executive Leadership team and their recent initiatives. Show us you’re not just another candidate; demonstrate your genuine interest in their work and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Executive Support. We want to hear about your leadership style and how you’ve optimised processes in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Manchester United family.
We think you need these skills to ace Head of Executive Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in executive support. We want to see how your skills align with the role, so don’t hold back on showcasing your leadership and organisational abilities!
Showcase Your Tech Savvy: Since we’re all about optimising processes, let us know about your expertise with Microsoft 365 and any other productivity tools you’ve used. We love candidates who are curious about new technologies and can bring fresh ideas to the table.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Manchester United!
How to prepare for a job interview at Manchester United
✨Know Your Executive Support Inside Out
Before the interview, dive deep into what the Head of Executive Support role entails. Familiarise yourself with the specific responsibilities like diary management, travel coordination, and stakeholder liaison. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this role involves leading an EA/PA team, be ready to discuss your leadership style and past experiences. Prepare examples of how you've driven a positive culture and improved processes in previous roles. This will demonstrate your capability to lead effectively.
✨Highlight Your Tech Savviness
With a focus on optimising processes and leveraging technology, make sure to mention your proficiency with Microsoft 365 and any other productivity tools you've used. Share specific instances where you've implemented tech solutions to enhance efficiency.
✨Emphasise Discretion and Trustworthiness
Given the sensitive nature of the role, it's crucial to convey your ability to handle confidential information with care. Prepare to discuss scenarios where you've exercised discretion and sound judgment, showcasing your reliability as a trusted support for senior leaders.
