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- Tasks: Join us to maintain the iconic Old Trafford Stadium with cleaning and general maintenance duties.
- Company: Be part of Manchester United, a global football club known for excellence and teamwork.
- Benefits: Enjoy wellness support, exclusive discounts, gym access, and enhanced career development opportunities.
- Why this job: Experience a dynamic work environment while contributing to a world-class sporting venue.
- Qualifications: No prior experience needed; just bring your energy, initiative, and a positive mindset!
- Other info: Flexible hours required, including match days; full training provided.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the General Duties Assistant role at Manchester United
Join to apply for the General Duties Assistant role at Manchester United
Location: Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
Location: Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.
The Purpose
As a General Duties Assistant, you will play a vital role in maintaining the highest standards across the stadium estate. This hands-on position combines cleaning, and general maintenance to help ensure that all areas are presented to elite professional standards.
The Role
Key Responsibilities:
- Carry out daily cleaning and maintenance of key areas including offices, changing rooms, gyms, and public or staff zones within Old Trafford and associated training facilities.
- Assist with fixture and training day operations, including pre- and post-session cleaning and preparation.
- Undertake housekeeping duties in storage spaces and garages, maintaining clean and organized workspaces.
- Undertake BICS (Cleaning Proficiency Certificate)
- Ability to understand and follow laid down cleaning schedules/specifications.
- Work methodically and efficiently to meet work productivity targets
- Identify and report maintenance issues or damages to your supervisor promptly.
- Always uphold health & safety and COSHH standards.
- Deliver excellent customer service to all internal departments and visiting staff.
- Work flexibly, including early mornings, evenings, weekends, and match days, as required by the football schedule.
The Person
Skills & Experience:
Essential
- Demonstrates initiative, energy, and a positive mindset. Takes ownership of tasks and is committed to
delivering high-quality work without constant supervision. Proactively identifies opportunities to improve
workspaces and support the team.
- Willing to work variable hours including early mornings, evenings, weekends, and match days to support the dynamic demands of a world-class sporting environment.
- Demonstrates a strong understanding of health & safety protocols, including manual handling and COSHH, and always adheres to them.
- Maintains a high standard of cleanliness, organization, and attention to detail in all areas of responsibility.
- Works collaboratively with colleagues across departments, fostering a supportive and productive working environment.
- Able to communicate clearly, professionally, and respectfully with staff, visitors, and contractors.
- Always Represents Manchester United with professionalism and courtesy, ensuring that facilities are presented to the highest standards for staff, players, and guests.
- Capable of lifting and moving heavy equipment and materials safely as required by the role.
- Able to plan tasks effectively, follow procedures, and maintain accurate records when needed (e.g., HAVs
monitoring).
Desirable
- Background in cleaning, maintenance, or general facilities support in a professional or commercial setting.
- Valid UK driving licence, helpful for transport between Old Trafford and other club properties.
- Understanding of sustainable practices in property and facilities management.
- Background in a customer-facing role, with a proven track record of delivering excellent service.
- Understanding of or experience in monitoring hand-arm vibration exposure.
- Full training will be provided upon commencement of employment
What We Offer
At Manchester United, we recognize that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
- Annual incentive scheme
- Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
- Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
- Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
- Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
- A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Monday 14th July
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.
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General Duties Assistant employer: Manchester United
Contact Detail:
Manchester United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Duties Assistant
✨Tip Number 1
Familiarise yourself with Manchester United's values and culture. Understanding their commitment to excellence and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and willingness to work varied hours. Highlighting your availability for early mornings, evenings, weekends, and match days can set you apart from other candidates.
✨Tip Number 3
Demonstrate your understanding of health and safety protocols. Being able to discuss specific practices related to cleaning and maintenance will show that you take the role seriously and are prepared for the responsibilities.
✨Tip Number 4
Network with current or former employees of Manchester United. Engaging with them can provide valuable insights into the work environment and expectations, which can be beneficial during the application process.
We think you need these skills to ace General Duties Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the General Duties Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning, maintenance, or facilities support. Use specific examples to demonstrate your ability to maintain high standards and work collaboratively.
Show Your Passion: Express your enthusiasm for working at Manchester United and your commitment to contributing to a high-performance environment. Mention any personal connection to the club or its values that motivates you to apply.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Manchester United
✨Show Your Initiative
Demonstrate your proactive nature by sharing examples of how you've taken ownership of tasks in previous roles. Highlight any instances where you identified opportunities for improvement and acted on them.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety standards relevant to the role, such as COSHH and manual handling. Be prepared to discuss how you have adhered to these protocols in past experiences.
✨Emphasise Team Collaboration
Since the role requires working closely with various departments, be ready to talk about your experience in collaborative environments. Share specific examples of how you’ve contributed to a team’s success.
✨Be Flexible and Adaptable
The job demands flexibility in working hours, so express your willingness to work early mornings, evenings, and weekends. Share any previous experiences where you successfully adapted to changing schedules or demands.
