At a Glance
- Tasks: Lead data management and reporting for Facilities at Manchester United.
- Company: Join the iconic Manchester United, a global leader in football excellence.
- Benefits: Enjoy wellness support, exclusive discounts, gym access, and enhanced career development.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
- Why this job: Be part of a passionate team driving performance and innovation in a high-energy environment.
- Qualifications: Experience in MI or data reporting, strong analytical skills, and knowledge of CAFM systems required.
The predicted salary is between 36000 - 60000 € per year.
Location: Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.
The Purpose
To lead the development, management, and delivery of high-quality management information and reporting processes across the Facilities and Maintenance Department. This role is critical in supporting strategic decision-making, performance tracking, compliance reporting, and continuous improvement of property and facilities management operations across all stadium sites and venues within the group.
The Role
Data & MI Leadership
- Own and develop the property MI reporting framework, aligning reporting outputs with strategic and operational goals.
- Collate, validate, and interpret data from CAFM systems, compliance platforms, helpdesk systems, and third-party contractors.
- Design and deliver dashboards and regular reporting packs covering areas such as PPM (Planned Preventative Maintenance), reactive maintenance, contractor performance, compliance, sustainability, and capex.
- Lead the integration and visualization of data using tools such as Power BI, Excel, or equivalent analytics platforms.
- Develop standard KPIs for facilities performance across multiple stadiums and support benchmarking across sites.
- Act as the primary point of contact for MI queries within the Facilities Team.
- Partner with Facilities Managers, Compliance Teams, Finance, and Project Delivery to ensure alignment on data and performance metrics.
- Provide insights and recommendations based on trends, risks, and inefficiencies.
- Drive continuous improvement in data collection, validation, and reporting processes.
- Ensure data integrity across systems including CAFM, asset registers, and compliance tools.
- Support system upgrades, integration projects, and training for staff on MI-related tools.
- Produce evidence-based reports for internal and external audits.
- Track statutory compliance KPIs and highlight gaps or overdue actions.
- Support ESG and sustainability reporting initiatives, including energy tracking, waste reporting, and carbon metrics.
- Proven experience in an MI or data reporting role, ideally within property, estates, or facilities management.
- Strong analytical skills with advanced knowledge of Excel, Power BI, or other data visualisation tools.
- Experience working with CAFM systems (e.g., Planon, Concept, or similar).
- Strong understanding of property compliance metrics and facilities KPIs.
- Excellent communication and presentation skills.
- Analytical mindset with strong attention to detail.
- Solutions-focused, curious, and passionate about driving improvements.
- Able to communicate complex data in a clear and accessible way to non-technical audiences.
- Organised, proactive, and able to work collaboratively across departments.
- Experience within the sports, stadium, or large venue sector.
- Knowledge of statutory property compliance (e.g., fire, legionella, electrical safety).
- Exposure to capital project tracking or lifecycle planning data.
- Understanding of ISO standards (e.g., ISO 50001, ISO 14001) or similar frameworks.
At Manchester United, We Recognise That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being
- Annual incentive scheme
- Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
- Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
- Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
- Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
- A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Monday 20th July
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. #J-18808-Ljbffr
Facilities MI Lead in Manchester employer: Manchester United
At Manchester United, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our iconic Old Trafford Stadium. Our commitment to employee well-being is reflected in our comprehensive benefits package, including wellness support, career development opportunities, and a culture that champions diversity and inclusion. Join us to be part of a passionate team dedicated to excellence both on and off the pitch, where your contributions will help shape the future of a global football club.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities MI Lead in Manchester
✨Tip Number 1
Familiarise yourself with the specific data and MI tools mentioned in the job description, such as Power BI and Excel. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Research Manchester United's current facilities management practices and any recent projects or initiatives they have undertaken. This knowledge will help you engage in meaningful conversations during interviews and show your genuine interest in the role.
✨Tip Number 3
Network with professionals in the facilities management sector, especially those who have experience in sports or large venues. They can provide insights into the industry and potentially refer you to opportunities within Manchester United.
✨Tip Number 4
Prepare to discuss how you would approach continuous improvement in data collection and reporting processes. Having a clear strategy or examples of past successes can demonstrate your proactive mindset and solutions-focused attitude.
We think you need these skills to ace Facilities MI Lead in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in MI or data reporting, particularly within facilities management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the role and the club. Discuss how your skills in data analysis and reporting can contribute to Manchester United's goals, and mention any specific tools you are proficient in, like Power BI or Excel.
Showcase Relevant Skills:Emphasise your analytical skills and experience with CAFM systems. Provide examples of how you've used data to drive improvements in previous roles, especially in compliance and performance metrics.
Prepare for Potential Questions:Think about how you would explain complex data to non-technical audiences, as this is crucial for the role. Be ready to discuss your approach to stakeholder collaboration and how you ensure data integrity across systems.
How to prepare for a job interview at Manchester United
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and the key responsibilities of the Facilities MI Lead. Familiarise yourself with terms like MI reporting, CAFM systems, and compliance metrics, as these will likely come up during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and reporting tools such as Power BI and Excel. Be ready to provide examples of how you've used these tools to drive improvements in previous roles, especially in facilities management or similar sectors.
✨Prepare for Stakeholder Collaboration Questions
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with different stakeholders. Highlight your communication skills and how you’ve ensured alignment on data and performance metrics.
✨Demonstrate a Solutions-Focused Mindset
Be prepared to discuss how you've approached problem-solving in past roles. Share specific instances where you identified inefficiencies and implemented solutions, particularly in data collection and reporting processes.
