At a Glance
- Tasks: Support Academy training sessions and events, ensuring a smooth experience for everyone involved.
- Company: Join the iconic Manchester United Academy team at Carrington Training Complex.
- Benefits: Flexible hours, dynamic environment, and the chance to work in a high-performance sports setting.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be part of a legendary club and make a positive impact on young players' experiences.
- Qualifications: Experience with young people and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Location: Carrington Training Complex
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high‑performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
The Role
We are looking for reliable and proactive Academy Activity Assistants to join our Academy Operations team, supporting activity across our Carrington Training Complex and Salford Academy venues. This is a varied operational role, providing high‑quality support to ensure Academy training sessions, fixtures and events run safely, smoothly and professionally. You will play an important part in creating a positive experience for players, coaches, parents, visitors and staff, while helping to maintain the high standards expected across Manchester United's Academy.
Key Responsibilities
- Supporting the delivery of Academy training sessions, fixtures and events across all age groups, including evenings and weekends.
- Acting as the first point of contact for players, parents, staff, visiting teams, match officials, scouts, agents and guests.
- Coordinating arrivals and directing visitors to pitches, changing facilities, family areas and other Academy locations.
- Working closely with Security, Safeguarding, Grounds, Facilities and Cleaning teams to maintain safe, welcoming and professional environments.
- Monitoring scout and agent attendance in line with Academy procedures.
- Supporting the consistent application of the Academy Code of Conduct for players, parents, spectators and visitors.
- Assisting with operational administration, including attendance records, incident reporting and session documentation.
- Supporting first aid coordination and emergency procedures where required.
- Reporting safeguarding concerns, incidents and facility issues promptly to the appropriate Academy staff.
- Undertaking additional duties as required to support the effective running of Academy operations.
Typical Working Hours
Monday to Friday: 4:00pm – 8:00pm
Saturday and Sunday: 8:30am – 2:00pm
The Person
We're looking for someone who enjoys working in a busy sporting environment and is passionate about creating a positive experience for young players and their families.
You Will Have
- Experience working with young people in a safe, supportive and professional environment.
- Previous experience in sports operations, coaching support, event delivery, facility coordination or administration.
- Excellent interpersonal and communication skills, with the confidence to engage professionally with players, parents, staff and visitors.
- Strong organisational skills and attention to detail, with the ability to adapt to changing operational priorities.
- An understanding of safeguarding, welfare and health and safety within a sporting or youth environment.
- A proactive, reliable and professional approach, with the ability to work independently and as part of a wider team.
- Flexibility to work evenings, weekends and across multiple Academy sites.
Desirable Experience
- First Aid qualification.
- Safeguarding qualification (training can be provided where required).
Our Values
- Badge – Earn the badge, every day. Respect our history and heritage. Be best in class and deliver to the standards expected of Manchester United. No one is bigger than the club.
- Bravery – Be bold, be brave, and take calculated risks. Do things differently and innovate. Lead by example and do what’s right for the club, even when it’s hard.
- Spirit – Embody the spirit of Manchester United. Show strength of character, act with passion, and fight back, no matter what.
Our Commitment to You
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Legal Notice
It is unlawful to employ a person in a UK‑based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks. If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you.
