Manchester United Plc is seeking a dedicated investigator to independently manage a high-volume caseload of supporter investigations, sanctions, appeals and escalations. You will use AI, technology and spreadsheets to identify patterns, ensuring decisions are fair, well-documented and aligned with Club policy and data protection requirements.
You will be the main contact for supporters, guiding them through decisions and evidence requirements with empathy, while coordinating with Security, Legal
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Supporter Escalations & Appeals Specialist in Stretford employer: Manchester United Plc
At Manchester United, we pride ourselves on being an exceptional employer, fostering a high-performance culture that values collaboration and continuous growth. Our culinary team at the Carrington Training Ground is dedicated to delivering outstanding food standards for elite athletes, offering a dynamic work environment with opportunities for personal development and creativity. Join us in our iconic setting, where your passion for excellence will contribute to our shared vision of success.
