Retail Assistant

Retail Assistant

Manchester Part-Time 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist fans in a fast-paced retail environment at Manchester United matches.
  • Company: Join the iconic Manchester United Foundation, where passion meets performance.
  • Benefits: Enjoy discounts, free parking, and accrue holiday pay while working.
  • Why this job: Be part of a dynamic team that values collaboration and personal growth.
  • Qualifications: No experience needed; just bring enthusiasm and a positive attitude!
  • Other info: Must be comfortable working around alcohol and engaging with diverse fans.

The predicted salary is between 13000 - 16000 £ per year.

Join to apply for the Retail Assistant role at Manchester United Foundation.

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

Role purpose

Applicants who apply must note that working with and/or around alcohol will be involved in this role. The position involves working on a busy concourse area within separate concessions around the stadium. A positive attitude and a 'people' person are essential, as you will be working in a fast-paced environment, occasionally operating alone. You will need to familiarize yourself quickly with our products and deals to offer the best possible service to fans.

Skills and Experience

Experience isn’t required for our retail roles — we’re simply looking for individuals with enthusiasm, a strong work ethic, the ability to work well under pressure, and a desire to contribute to the overall success of the matchday experience. This role suits someone with a friendly, confident, and proactive personality, comfortable engaging with a wide range of people. Candidates should be confident working both as part of a team and independently.

Our commitment to you

At Manchester United, we recognize that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:

  • 20% Discount at the Megastore
  • 20% Discount at the Museum & Tours
  • Free Parking
  • Accrue Holiday Pay

Safeguarding statement & diversity commitment

Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.

Retail Assistant employer: Manchester United Ltd

At Manchester United Foundation, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Retail Assistants enjoy unique benefits such as discounts at our Megastore and Museum, alongside opportunities for personal and professional growth in a dynamic environment. Working at our iconic Manchester offices not only allows you to be part of a passionate team but also contributes to creating memorable experiences for fans on matchdays.
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Contact Detail:

Manchester United Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Manchester United's values and mission. Understanding their commitment to excellence and teamwork will help you align your responses during any interviews or conversations with the hiring team.

✨Tip Number 2

Showcase your enthusiasm for the role by engaging with current employees or fans. This can provide you with insights into the work environment and demonstrate your genuine interest in being part of the Manchester United community.

✨Tip Number 3

Prepare to discuss how you handle fast-paced environments. Think of specific examples from past experiences where you've successfully managed pressure, as this is crucial for a Retail Assistant role at a busy stadium.

✨Tip Number 4

Emphasise your people skills during any interactions. Being a 'people person' is essential for this role, so be ready to share instances where you've positively engaged with customers or worked effectively within a team.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Strong Work Ethic
Ability to Work Under Pressure
Positive Attitude
Teamwork
Independent Working
Communication Skills
Product Knowledge
Proactive Personality
Engagement with Diverse Audiences
Time Management
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Highlight your enthusiasm for working in a fast-paced environment and your ability to engage with a diverse range of people.

Tailor Your CV: Make sure your CV reflects your personality and work ethic. Even if you lack direct experience, emphasise any relevant skills or experiences that demonstrate your ability to work under pressure and as part of a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the Manchester United Foundation. Mention your proactive attitude and willingness to learn about products and services to enhance the matchday experience for fans.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a customer-facing role.

How to prepare for a job interview at Manchester United Ltd

✨Show Your Enthusiasm

Make sure to express your passion for the role and the club during the interview. Talk about why you want to work at Manchester United and how their values resonate with you. A positive attitude can go a long way in making a great impression.

✨Familiarise Yourself with Products

Before the interview, take some time to learn about the products and services offered at the stadium. Being knowledgeable about what you'll be selling will demonstrate your commitment to providing excellent service to fans.

✨Demonstrate Teamwork Skills

Be prepared to discuss examples of how you've worked effectively in a team or independently in the past. Highlighting your ability to collaborate and contribute to a shared goal will align well with the club's mission of excellence.

✨Prepare for Fast-Paced Scenarios

Since the role involves working in a busy environment, think of situations where you've successfully managed pressure. Share these experiences during the interview to show that you're capable of thriving in a dynamic setting.

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