At a Glance
- Tasks: Welcome and serve guests on matchdays, creating memorable experiences.
- Company: Join the iconic Manchester United team at Old Trafford Stadium.
- Benefits: Enjoy discounts, free parking, and holiday pay.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a high-performance environment and make every matchday special.
- Qualifications: No experience needed, just bring enthusiasm and a positive attitude.
Reports To: Hospitality Manager/Supervisor
Location: Old Trafford Stadium Complex
Department: Catering
Club & Department Mission
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high‑performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
Role Purpose
Working within one of our hospitality suites or box areas, you will be responsible for welcoming and serving guests on matchdays. As the first point of contact, you'll play a key role in creating stellar first impressions and delivering outstanding service to ensure each matchday is a unique and memorable experience.
Skills and Experience
Experience isn’t required for our waiting‑on roles — we’re simply looking for individuals with enthusiasm, a strong work ethic, the ability to work well under pressure, and a desire to contribute to the overall success of the matchday experience. We are looking for someone with a friendly, confident, and proactive personality who is comfortable engaging with a wide range of people. Candidates should be confident working both as part of a team and independently.
Our Commitment to You
- 20% discount at the Megastore
- 20% discount at the Museum & Tours
- Free parking
- Accrue holiday pay
Safeguarding Statement & Diversity Commitment
Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Match Day Waiting On in Manchester employer: Manchester United Foundation
At Manchester United, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and a shared passion for excellence. Located at the iconic Old Trafford Stadium, our Match Day Waiting On roles provide unique opportunities for personal growth and development in a dynamic environment, complemented by benefits such as discounts at the Megastore and Museum, free parking, and accrued holiday pay. Join us to be part of a diverse team dedicated to creating unforgettable matchday experiences for our guests.
Contact Details:
Manchester United Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Match Day Waiting On in Manchester
✨Tip Number 1
Get to know the venue! Familiarise yourself with Old Trafford and its hospitality areas. This way, when you walk in for your interview, you can show off your knowledge and enthusiasm for the place. It’ll impress the hiring team and show that you’re genuinely interested.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with a wide range of guests, think about how you can make their experience memorable. Role-play with friends or family to get comfortable with welcoming and serving others. Confidence is key!
✨Tip Number 3
Show your passion! When you apply through our website, make sure to highlight your enthusiasm for the role and the club. Share why you want to be part of the Manchester United experience and how you can contribute to making matchdays special.
✨Tip Number 4
Follow up after your application! A quick email thanking the hiring manager for the opportunity can go a long way. It shows initiative and keeps you on their radar. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Match Day Waiting On in Manchester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to create memorable experiences for our guests.
Highlight Your Team Spirit:Since we value teamwork, make sure to mention any experiences where you’ve worked well with others. Whether it’s in a job or a group project, we love to see how you contribute to a team environment.
Keep It Friendly and Confident:Your personality matters! Use a friendly tone in your application to reflect the proactive and confident vibe we’re looking for. Remember, you’ll be the first point of contact for our guests!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Manchester United.
How to prepare for a job interview at Manchester United Foundation
✨Know the Venue
Familiarise yourself with Old Trafford Stadium and its hospitality areas. Understanding the layout and services offered will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Enthusiasm
Since experience isn’t a must, let your passion shine through! Be ready to share why you want to work in hospitality and how you can contribute to creating memorable matchday experiences for guests.
✨Practice Your People Skills
As a Match Day Waiting On, you'll be engaging with a diverse range of guests. Practise friendly conversation starters and active listening skills to demonstrate your proactive personality during the interview.
✨Prepare for Teamwork Questions
Expect questions about teamwork and working under pressure. Think of examples from past experiences, even if they’re not directly related to hospitality, that showcase your ability to collaborate and thrive in busy environments.
