At a Glance
- Tasks: Welcome and serve guests on matchdays, creating memorable experiences.
- Company: Join the iconic Manchester United team at Old Trafford Stadium.
- Benefits: Enjoy discounts, free parking, and holiday pay.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a high-performance environment and make every matchday special.
- Qualifications: No experience needed, just bring enthusiasm and a positive attitude.
Reports To: Hospitality Manager/Supervisor
Location: Old Trafford Stadium Complex
Department: Catering
Club & Department Mission
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high‑performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
Role Purpose
Working within one of our hospitality suites or box areas, you will be responsible for welcoming and serving guests on matchdays. As the first point of contact, you'll play a key role in creating stellar first impressions and delivering outstanding service to ensure each matchday is a unique and memorable experience.
Skills and Experience
Experience isn’t required for our waiting‑on roles — we’re simply looking for individuals with enthusiasm, a strong work ethic, the ability to work well under pressure, and a desire to contribute to the overall success of the matchday experience. We are looking for someone with a friendly, confident, and proactive personality who is comfortable engaging with a wide range of people. Candidates should be confident working both as part of a team and independently.
Our Commitment to You
- 20% discount at the Megastore
- 20% discount at the Museum & Tours
- Free parking
- Accrue holiday pay
Safeguarding Statement & Diversity Commitment
Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Match Day Waiting On in Manchester employer: Manchester United Foundation
At Manchester United, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and a shared passion for excellence. Located at the iconic Old Trafford Stadium, our Match Day Waiting On roles provide unique opportunities for personal growth and development in a dynamic environment, complemented by benefits such as discounts at the Megastore and Museum, free parking, and accrued holiday pay. Join us to be part of a diverse team dedicated to creating unforgettable matchday experiences for our guests.
Contact Details:
Manchester United Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Match Day Waiting On in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Manchester United Foundation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Manchester United Foundation
Don't be shy about reaching out to Manchester United Foundation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Match Day Waiting On in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Manchester United Foundation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Manchester United Foundation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
