Manchester United FC is seeking a dedicated professional to manage a high-volume caseload of supporter investigations, sanctions, appeals and escalations. You will use AI-enabled tools and spreadsheets to detect patterns while upholding policy, fairness and clear communication.
You will collaborate with cross-functional teams and coordinate with stakeholders to deliver timely, evidence-based decisions while protecting supporter experience and data privacy.
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Supporter Escalations Specialist – Investigations & Appeals in Manchester employer: Manchester United FC
At Manchester United, we pride ourselves on being an exceptional employer, fostering a high-performance culture that champions collaboration and continuous growth. Our iconic location not only provides a vibrant work environment but also offers unique opportunities for personal and professional development within the world of football. Join us in making a meaningful impact on the lives of young athletes while being part of a diverse and inclusive team that values every contribution.
