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- Tasks: Lead daily store operations and ensure exceptional customer service.
- Company: Manchester Super Stores, the top ethnic retailer in the North West.
- Benefits: Full-time role with opportunities for career growth and community engagement.
- Why this job: Make a real impact in a vibrant retail environment while serving diverse communities.
- Qualifications: Strong leadership, communication skills, and retail management experience preferred.
- Other info: Fast-paced environment with a focus on customer satisfaction and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Manchester Super Stores is the leading ethnic and Asian retailer in the North West, serving communities within Manchester, Oldham, Bolton, Liverpool, Bradford, and Wakefield. Known for offering a wide range of products to meet diverse customer needs, the company is a trusted destination for quality and variety. With a focus on customer satisfaction and community engagement, Manchester Super Stores takes pride in delivering exceptional shopping experiences to its customers.
This is a full-time on-site role for a Retail Store Manager located in the Rusholme area of Manchester. The Retail Store Manager will oversee daily store operations, staff management, and customer satisfaction. Responsibilities include:
- Inventory control
- Implementing retail loss prevention measures
- Ensuring operational efficiency
- Driving sales growth
- Leading by example to deliver exceptional customer service
- Maintaining a well-organized store environment
Qualifications:
- Strong customer-focused skills including Customer Satisfaction and Customer Service
- Excellent Communication skills for effective team leadership and interactions with customers
- Experience in Store Management and overseeing retail operations
- Knowledge of Retail Loss Prevention strategies and practices
- Proven leadership abilities and decision-making skills
- Organizational and multitasking skills to manage daily store activities
- Previous retail management experience is beneficial
- Ability to adapt to a fast-paced retail environment and ensure a high standard of service
Retail Operations Manager in Manchester employer: Manchester Super Stores
Contact Detail:
Manchester Super Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Manchester Super Stores. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by researching the company’s values and customer service approach. We want to see how you can align with their mission of delivering exceptional shopping experiences. Show us you’re passionate about community engagement!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or improved customer satisfaction. We love to hear about real-life scenarios that showcase your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Manchester Super Stores family.
We think you need these skills to ace Retail Operations Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail! Share specific experiences that highlight your customer service skills and how you've made a positive impact in previous roles. We love to see candidates who genuinely care about creating exceptional shopping experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Operations Manager role. Highlight relevant experience in store management and any achievements that demonstrate your ability to drive sales growth and enhance customer satisfaction. We want to know why you're the perfect fit for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows that you're proactive and keen to join our team at Manchester Super Stores!
How to prepare for a job interview at Manchester Super Stores
✨Know Your Store Inside Out
Before the interview, make sure you research Manchester Super Stores thoroughly. Familiarise yourself with their product range, customer demographics, and community engagement initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Discuss Loss Prevention Strategies
Since the role involves implementing retail loss prevention measures, be ready to discuss your knowledge and experience in this area. Share specific strategies you've used in previous roles to minimise losses and ensure operational efficiency. This will highlight your expertise and proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and fit into their community-focused ethos.
