Senior Delivery Manager

The Senior Delivery Manager is responsible for delivering multiple programmes of work and projects across defined schemes of work. The projects and programmes underpin both the Digital Strategic Plan and tactical enablement for digital change initiatives. The Senior Delivery Manager will deliver project/programme and management solutions within Digital Services leading on the design, development, management and assurance of large, complex and high-value change within a complex and large NHS acute and community Trust.

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Main Duties:

Please review and refer to the job description and person specification for this role which will confirm details of the main duties of the role.

Diversity Matters:

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.

Person Specification:

• Essential Criteria: Ability to undertake shift working including out-of-hours, weekend and Public Holidays.
• Desirable Criteria: Ability to travel.

Qualifications:

• Essential Criteria: Education to a minimum of Masters Degree Level or equivalent post graduate qualification or equivalent level of experience within Informatics. Prince 2 Practitioner or equivalent project management qualification. Managing Successful Programmes (MSP) Foundation or equivalent Agile qualification or equivalent qualification or learned experience.
• Desirable Criteria: Degree Level or equivalent qualification specifically in Digital discipline. Postgraduate or equivalent diploma MSP Practitioner. Management of Risk (MoR). Management of Value (MoV).

Training:

• Essential Criteria: Evidence of Continued Professional Development, including specialist training in areas such as: Business Case development and appraisal, Risk Management, Programme and Project Delivery methodologies (including Agile, MSP and Prince), MS Project Planning, Change Management and Control.
• Desirable Criteria: Commercial and/or Financial Management.

Experience:

• Essential Criteria: Significant large scale and complex implementation experience of programme and management methodologies that support significant organisational change. Significant experience of operating in a matrix management structure or working in a consultancy-like arrangement. Significant experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations. Significant experience in the development of large and complex business cases. Significant knowledge of applying budgeting, benefits tracking and demand management principles large scale and complex programmes and projects. Significant experience of applying programme and project controls to resolve critical gaps/issues and apply appropriate remediation/recovery across programme and projects.
• Desirable Criteria: Experience in leading large scale and complex change projects and programmes in health and/or social care environments. Senior management experience. Significant experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations and health economies. An understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.

Attributes:

• Essential Criteria: Ability to provide and receive highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiation, training, empathic or reassurance skills are required. Ability to present complex, sensitive or contentious information to a large group. Ability to make judgements on multi-stranded or complex IM&T problems which may have no precedent or where there are conflicting opinions. Strategic thinking – ability to anticipate and resolve problems before they arise. A strong ability to negotiate and influence others in a positive manner with the confidence to deal with different priorities and differing views in order to achieve change/improvement. Demonstrates significant level of communication skills. Demonstrates an outstanding ability to manage, motivate and develop staff. Demonstrates a collaborative and excellent approach to team working. Ability to work effectively and efficiently under pressure. Excellent business, programme and financial management skills. Problem solving skills and ability to respond to sudden unexpected demands. Outstanding planning and organisational skills. Ability to deliver at pace in complex environment. Demonstrable excellence interpersonally; articulate, creative, self-aware, controlled and confident. Strong delivery focus, with the ability to drive progress forward and a passion for results and achieving goals.
• Desirable Criteria: Takes decisions on difficult and contentious issues where there may be a number of courses of action.