Procurement Helpdesk & Analysis Assistant

This is a chance to join a rapidly changing and expanding Procurement team, the largest Procurement team in the NHS - at a forward thinking NHS Foundation Trust. As a member of the P2P Systems & Development Team, the post holder will be expected to provide highly effective, efficient, and technical support to the Helpdesk & E-Commerce Manager. Utilising tools such as the MFT Finance & Procurement System, Integra as well as Manage Service Engine and Trust wide Financial reporting systems. The postholder will be responsible for the support and assistance of Trust End Users & External Stakeholders in accordance with current Procurement procedures. In addition, the post holder will support the development of P2P Helpdesk & E-Commerce functions. Instrumental to the role is the ability to liaise and negotiate with internal stakeholders of all levels as well as collaborate with connected stakeholders.

Main duties of the job

• The post holder will be responsible for helpdesk support to Trust End Users and External Stakeholders and work closely with colleagues in Scan 4 Safety, Accounts Payable and E-Commerce to ensure correct procedures are followed and adhered to.
• Development of departmental strategies and adherence to national guidelines around Carter metrics, and development to remove manual processes utilising automated technology where possible.
• Operational efficiency and development of proactive processes for daily running of the department will also be a consideration for the postholder and assisting senior management with delivery of the service.
• To undertake any other duties which are deemed appropriate to the band when requested by senior colleagues.

The above indicates some of the main duties of the role which may be reviewed in light of experience and developments within the service – any review will be undertaken in conjunction with the post-holder.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed Job Description And Main Responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Person specification

Essential criteria

• Customer Service Skills and Experience
• Ability to prioritise and complete operational tasks against strategic needs
• Advanced MS Office Skills

Desirable criteria

• Procurement Experience or similar
• Understanding of Public Sector Procurement
• Commitment to Continued Professional Development
• Ability to perform under pressure

Further details / informal visits contact

Name: Beth Dowdeswell
Job title: Senior P2P Development Manager
Email address:
Telephone number: 07738992643