Directorate Support Manager

An exciting opportunity has arisen within the Trauma and Orthopaedic service for a Directorate Support Manager. We are looking for a self-motivated and detail orientated individual to manage the day-to-day clinical rotas for Trauma and Orthopaedics within North Manchester General Hospital. Within this exciting opportunity, you will have an appreciation of the NHS, its infrastructure, and will have proven skills in developing, introducing, and maintaining systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets. A proven track record in clinical activity co-ordination would be advantageous as would a passion to improve patient care. You will be educated to a good general standard and have experience of working in an acute hospital environment. You should be committed to delivering our core values with pride, respect, empathy, consideration, compassion, and dignity. You will have excellent IT skills and a flexible approach to work. You will need excellent attention to detail and evidence of working in a team.

Main duties of the job:

• The post holder will be responsible for the management activity scheduling and performance reporting across the varying specialties, ensuring that a comprehensive, high quality, efficient administrative service is provided.
• Working closely with a network of admin and clinical leads, the post holder will operate within clearly defined limits of policies, procedures, protocols, and guidelines of the services to ensure our patient pathway waiting times are maintained.

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Person specification:

• Essential criteria: Excellent computer skills, Good interpersonal and communication skills, Ability to work within a team
• Desirable criteria: HIVE knowledge

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.