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- Tasks: Support young people with benefits, debt, and housing issues in a collaborative environment.
- Company: Join Manchester Mind, a leading mental health charity dedicated to supporting community wellbeing.
- Benefits: Enjoy flexible part-time hours and the chance to make a real difference in people's lives.
- Why this job: Be part of a compassionate team that values openness, belonging, and collaboration.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: This role is part-time (17.5 hours/week) with a salary of £16,645 until March 2026.
The predicted salary is between 13300 - 20000 £ per year.
Join to apply for the Benefits, Debt and Housing Caseworker (ICRS) role at Manchester Mind.
We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.
Our Work Is Guided By Our Values Of:
- Openness
- Belonging
- Strength
- Collaboration
Manchester Mind believes in the power of effective information and advice and that it can have a positive impact on mental health. Manchester Mind is committed to advice delivery as a way of ensuring people who are facing mental health difficulties have access to a service which will ensure that they have correct benefits in place (with advice from form-filling to representation), have non-complex debts and housing issues dealt with.
The role will join the Integrated Community Response Service (ICRS) which works across Manchester providing support to young people and their families who regularly present with episodes of psycho-social distress and risk. You will join an existing worker to build collaborative and kind partnerships.
Position: Benefits, Debt and Housing Caseworker
Salary: Actual £16,645 (FTE £33,289)
Contract Type: Post confirmed until the end of March 2026 subject to refunding
Hours: 17.5 hours per week
The skills and knowledge that are important to us are:
- To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.
- To work in a cooperative and supportive way with staff and volunteers.
- To continuously develop your knowledge and skills.
- To work collaboratively with partners in a way that creates good working relationships.
You can download all application documents from our website. The closing date is 5pm on Wednesday 18th June and interviews will take place on Wednesday 2nd July.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Benefits, Debt and Housing Caseworker (ICRS) employer: Manchester Mind
Contact Detail:
Manchester Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits, Debt and Housing Caseworker (ICRS)
✨Tip Number 1
Familiarise yourself with the specific benefits, debt, and housing issues that are prevalent in Manchester. Understanding local policies and resources will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the mental health and social services sectors. Attend local events or workshops to connect with people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Showcase your collaborative skills by discussing any previous experiences where you've worked in a team to support individuals facing challenges. This aligns with the values of Manchester Mind and will make you stand out.
✨Tip Number 4
Prepare for the interview by thinking about how you would approach casework scenarios. Be ready to discuss how you would handle specific situations related to benefits, debt, and housing, as this will demonstrate your practical understanding of the role.
We think you need these skills to ace Benefits, Debt and Housing Caseworker (ICRS)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Benefits, Debt and Housing Caseworker. Familiarise yourself with the key skills required, such as advising on welfare benefits and working collaboratively with others.
Tailor Your CV: Customise your CV to highlight relevant experience in mental health support, debt management, or housing issues. Use specific examples that demonstrate your ability to work in a supportive and cooperative manner.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for mental health advocacy and your understanding of the values of Manchester Mind. Mention any personal experiences or insights that relate to the role, as this can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Manchester Mind
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Benefits, Debt and Housing Caseworker. Familiarise yourself with the key skills required, such as advising on welfare benefits and working collaboratively with partners.
✨Show Your Empathy
Since this role involves supporting individuals facing mental health challenges, it's crucial to demonstrate your empathy and understanding during the interview. Share any relevant experiences that highlight your ability to connect with people in distress.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about past experiences where you've successfully navigated similar challenges and be ready to discuss them.
✨Highlight Collaborative Skills
Collaboration is key in this role. Be prepared to discuss how you've worked effectively in teams or partnerships in the past. Provide examples that showcase your ability to build positive relationships with colleagues and clients alike.
