At a Glance
- Tasks: Lead and inspire a team of Personal Assistants to deliver exceptional executive support.
- Company: Join Manchester Metropolitan University, a forward-thinking institution committed to innovation.
- Benefits: Enjoy 35 days' annual leave, hybrid working, and a comprehensive benefits package.
- Other info: Inclusive culture promoting diversity and offering professional development opportunities.
- Why this job: Shape a modern Executive Support service while working closely with senior leaders.
- Qualifications: Experienced people manager with a strong understanding of executive support.
The predicted salary is between 40000 - 50000 € per year.
Lead. Inspire. Transform Executive Support. Manchester Metropolitan University is looking for a passionate and experienced Executive Support Team Manager to lead one of our high‑performing Personal Assistant (PA) teams. This is an exciting opportunity to shape how executive support is delivered across the University, working at the heart of senior leadership.
About the Role
As a key leader within our Executive Support function, you will take ownership of one of five PA teams, driving a consistent, high-quality and forward‑thinking support service for senior leaders. This role goes beyond operations—you will inspire your team, influence stakeholders, and continuously evolve the service to meet the demands of a complex organisation.
What You’ll Be Doing
- Lead and inspire a team of Personal Assistants to deliver outstanding executive support
- Drive excellence in service delivery, ensuring consistency and professionalism
- Manage performance, conduct, and absence in line with University policies
- Plan and prioritise workloads to meet changing business needs
- Support recruitment, onboarding, and development of staff
- Build strong relationships with senior stakeholders
- Identify and implement continuous improvements
About You
You are an experienced people manager with a strong understanding of executive support and a passion for leading teams in fast‑paced environments. Proven experience managing PA or administrative teams. Expertise in performance management and employee relations. Strong understanding of supporting senior leadership. Excellent organisational, communication, and problem‑solving skills. Ability to lead in a complex, fast‑paced environment.
Why Join Us
This is your opportunity to shape and lead a modern Executive Support service within a forward‑thinking university, working closely with senior leaders and driving innovation across teams.
What We Offer
- 35 days' annual leave (plus bank holidays and Christmas closure)
- Hybrid working
- Comprehensive benefits package
Commitment to Inclusion
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Team Manager employer: Manchester Metropolitan University
Manchester Metropolitan University is an exceptional employer that champions a culture of inclusivity and innovation, making it an ideal place for those looking to lead and inspire within a dynamic environment. With a commitment to employee growth through mentoring programmes and professional development opportunities, as well as a generous benefits package including 35 days' annual leave and hybrid working options, you will have the chance to shape the future of executive support while enjoying a fulfilling work-life balance. Join us in fostering a diverse workforce that values every individual's contribution and drives excellence in service delivery.
Contact Detail:
Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through professional groups. Let them know you're on the lookout for a Team Manager role, and who knows? They might just have the inside scoop on opportunities at Manchester Met!
✨Tip Number 2
Prepare for those interviews by researching the university's values and recent initiatives. We want to see you shine by aligning your experience with their mission of delivering outstanding executive support. Show them how you can inspire and lead!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your leadership style and how you've driven excellence in previous roles. This will help you feel more confident when it’s your turn to impress the panel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make it happen!
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading PA teams and supporting senior leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style:In your application, let us know how you inspire and motivate your team. Share examples of how you've driven excellence in service delivery and managed performance effectively. We’re keen to see your unique approach to leadership!
Highlight Problem-Solving Skills:We love candidates who can think on their feet! Include specific instances where you've tackled challenges in a fast-paced environment. This will demonstrate your ability to adapt and thrive under pressure, which is crucial for this role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Manchester Metropolitan University
✨Know Your Team Inside Out
Before the interview, take some time to research the current PA teams and their roles within the university. Understanding their dynamics and how they support senior leaders will help you articulate your vision for leading them effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you inspire and motivate teams. Share specific examples of how you've driven performance and fostered a positive team culture in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage complex situations. Think of scenarios where you've successfully navigated challenges in a fast-paced environment and be ready to share those stories.
✨Highlight Your Stakeholder Management Skills
Since building strong relationships with senior stakeholders is key, come equipped with examples of how you've influenced and collaborated with various levels of management. This will demonstrate your capability to thrive in a complex organisational structure.
