Senior Student Welfare & Campaigns Advisor in Manchester

Senior Student Welfare & Campaigns Advisor in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Manchester Metropolitan University

At a Glance

  • Tasks: Support students facing challenges and lead impactful campaigns for their wellbeing.
  • Company: Join Manchester Metropolitan University’s inclusive Student Services team.
  • Benefits: Flexible working, professional development, and a supportive environment.
  • Other info: Opportunity for training and growth in a diverse and dynamic workplace.
  • Why this job: Make a real difference in students' lives while promoting safety and wellbeing.
  • Qualifications: Experience in case management and supporting individuals with complex needs.

The predicted salary is between 36000 - 60000 £ per year.

This is an exciting opportunity to work within and alongside Student Services colleagues to shape a busy and growing service which makes a positive contribution to the academic achievement and, indeed, the lives of the students we support.

About the Team

The Student Welfare Team is a small and relatively new team which sits within the wider Student Services Directorate. The team provides support and a case management response to students reporting various concerns including, for example, discrimination, harassment, hate crime and homelessness. A major part of our work is responding to student reports of sexual violence and domestic abuse submitted through our on-line Report and Support reporting system. In addition to responding to these issues, and supporting our students, we are also seeking to enhance our approach to preventing these issues arising in the first place through training and information sharing among the student population.

About the Role

We are now recruiting for the new post of Senior Student Welfare and Campaigns Advisor. The postholder will provide a case management service to students who self-refer or who are referred to the service with the type of issues described above. The post holder will also take the lead, with the support of the team, and external agency partners, in developing and delivering projects and campaigns which promote the support available to students within and outside of the University, and address issues such as sexual health, substance use, harassment and hate crime, and personal safety. This will be a challenging but rewarding role. As part of a small but supportive team the post holder will support students who may be facing difficult and distressing life events. The nature of the issues presented will require the postholder to work closely with colleagues across the University and, in particular, the Counselling, Mental Health and Wellbeing Service, the Disability Service and colleagues working in our halls. The successful candidate will be expected to undertake Sexual Violence Liaison Officer training as soon as possible.

About the Candidate

The successful candidate will:

  • Understand the role of a case manager.
  • Understand the boundaries of the role (referring to specialist services as required).
  • Be experienced in supporting people with complex needs.
  • Be resilient in the face of potentially harrowing reports from students.
  • Be empathetic and sensitive to the needs of the students.
  • Be confident in the planning and delivery of training/campaigns which will include issues of sexual health, sexual misconduct and substance use.

For a full list of our candidate criteria please see the attached Job Description. When applying candidates must provide clear evidence of how they meet the criteria set out in the person specification. If candidates are not clear as to how they meet the criteria, they will not be shortlisted. It is recommended that each of the criteria is addressed point by point with evidence as to how it is met.

Queries regarding the role may be addressed to Rachel Lunn, Student Welfare Manager, at r.lunn@mmu.ac.uk.

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy. This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.

Senior Student Welfare & Campaigns Advisor in Manchester employer: Manchester Metropolitan University

Manchester Metropolitan University is an exceptional employer that prioritises the well-being and success of its students and staff alike. With a strong commitment to inclusivity, flexible working arrangements, and professional development opportunities, employees are empowered to thrive in a supportive environment. The Student Welfare Team, where this role is situated, fosters a collaborative culture that not only addresses critical student issues but also actively promotes awareness and prevention through impactful campaigns.

Manchester Metropolitan University

Contact Details:

Manchester Metropolitan University Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Student Welfare & Campaigns Advisor in Manchester

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Manchester Metropolitan University.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Manchester Metropolitan University!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Manchester Metropolitan University, will notice your enthusiasm!

Leverage Your Network

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We think you need these skills to ace Senior Student Welfare & Campaigns Advisor in Manchester

Case Management
Empathy
Sensitivity
Resilience
Training Delivery
Campaign Planning
Understanding of Complex Needs

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Manchester Metropolitan University:Before hitting send, make sure to tailor your application specifically to Manchester Metropolitan University! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Manchester Metropolitan University

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.