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- Tasks: Support students facing challenges and lead impactful campaigns for their wellbeing.
- Company: Join Manchester Metropolitan University’s inclusive Student Services team.
- Benefits: Flexible working, professional development, and a supportive environment.
- Why this job: Make a real difference in students' lives while promoting safety and wellbeing.
- Qualifications: Experience in case management and supporting individuals with complex needs.
- Other info: Opportunity for training and growth in a diverse and dynamic workplace.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to work within and alongside Student Services colleagues to shape a busy and growing service which makes a positive contribution to the academic achievement and, indeed, the lives of the students we support.
About the Team
The Student Welfare Team is a small and relatively new team which sits within the wider Student Services Directorate. The team provides support and a case management response to students reporting various concerns including, for example, discrimination, harassment, hate crime and homelessness. A major part of our work is responding to student reports of sexual violence and domestic abuse submitted through our on-line Report and Support reporting system. In addition to responding to these issues, and supporting our students, we are also seeking to enhance our approach to preventing these issues arising in the first place through training and information sharing among the student population.
About the Role
We are now recruiting for the new post of Senior Student Welfare and Campaigns Advisor. The postholder will provide a case management service to students who self-refer or who are referred to the service with the type of issues described above. The post holder will also take the lead, with the support of the team, and external agency partners, in developing and delivering projects and campaigns which promote the support available to students within and outside of the University, and address issues such as sexual health, substance use, harassment and hate crime, and personal safety. This will be a challenging but rewarding role. As part of a small but supportive team the post holder will support students who may be facing difficult and distressing life events. The nature of the issues presented will require the postholder to work closely with colleagues across the University and, in particular, the Counselling, Mental Health and Wellbeing Service, the Disability Service and colleagues working in our halls. The successful candidate will be expected to undertake Sexual Violence Liaison Officer training as soon as possible.
About the Candidate
The successful candidate will:
- Understand the role of a case manager.
- Understand the boundaries of the role (referring to specialist services as required).
- Be experienced in supporting people with complex needs.
- Be resilient in the face of potentially harrowing reports from students.
- Be empathetic and sensitive to the needs of the students.
- Be confident in the planning and delivery of training/campaigns which will include issues of sexual health, sexual misconduct and substance use.
For a full list of our candidate criteria please see the attached Job Description. When applying candidates must provide clear evidence of how they meet the criteria set out in the person specification. If candidates are not clear as to how they meet the criteria, they will not be shortlisted. It is recommended that each of the criteria is addressed point by point with evidence as to how it is met.
Queries regarding the role may be addressed to Rachel Lunn, Student Welfare Manager, at r.lunn@mmu.ac.uk.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy. This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.
Senior Student Welfare & Campaigns Advisor employer: Manchester Metropolitan University
Contact Detail:
Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Student Welfare & Campaigns Advisor
✨Tip Number 1
Get to know the team and the role inside out! Research the Student Welfare Team and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the culture and expectations. This can give you an edge in understanding what they value most in a candidate.
✨Tip Number 3
Prepare for scenario-based questions! Think about how you'd handle sensitive situations, as this role involves supporting students through tough times. Practising your responses can help you feel more confident during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the amazing work we do.
We think you need these skills to ace Senior Student Welfare & Campaigns Advisor
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you fully understand the Senior Student Welfare & Campaigns Advisor role. Dive into the job description and highlight key responsibilities and requirements. This will help us see how your experience aligns with what we're looking for.
Address Each Criterion: When you're putting together your application, tackle each criterion in the person specification one by one. Use clear examples from your past experiences to show how you meet these criteria. This makes it easier for us to see your fit for the role!
Be Authentic and Personal: Let your personality shine through in your application! We want to know who you are beyond your qualifications. Share your passion for student welfare and any personal experiences that have shaped your approach to supporting students.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Manchester Metropolitan University
✨Know Your Stuff
Make sure you thoroughly understand the role of a Senior Student Welfare & Campaigns Advisor. Familiarise yourself with case management principles and the specific issues students face, like discrimination and harassment. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Empathy and Resilience
Prepare to discuss how you've supported individuals with complex needs in the past. Share specific examples that highlight your empathy and resilience when dealing with sensitive situations. This will demonstrate that you can handle the challenging aspects of the job while providing compassionate support.
✨Highlight Your Campaign Skills
Since a big part of the role involves planning and delivering training and campaigns, come prepared with ideas or examples of past campaigns you've worked on. Discuss how you engaged with the student population and what impact your initiatives had. This will showcase your ability to promote important issues effectively.
✨Address the Criteria Head-On
When discussing your experience, make sure to address each criterion listed in the job description point by point. Provide clear evidence of how you meet these criteria, as this is crucial for getting shortlisted. Being direct and structured in your responses will impress the interviewers.