At a Glance
- Tasks: Lead data-driven projects to enhance student services and improve outcomes.
- Company: Join Manchester Metropolitan University, a diverse and inclusive workplace.
- Benefits: Flexible working arrangements, professional development, and a supportive environment.
- Other info: Embrace a culture of belonging and equity while advancing your career.
- Why this job: Make a real impact on student success through innovative data insights.
- Qualifications: Experience with data reporting, Power BI, and team leadership.
The predicted salary is between 55000 - 65000 £ per year.
About the Role
We're looking for a collaborative and forward-thinking Senior Manager to join our Student Services team. In this role, you'll help shape how we use data and insight to improve services and support better outcomes for our students. Working with colleagues across the University, you'll lead a joined-up approach to reporting, systems and process improvement, using data to inform decision‑making at all levels.
You will be responsible for:
- Developing a suite of accessible, user‑friendly reports and dashboards (e.g. Power BI) to support planning and performance across Student Services.
- Working with complex data to identify insights, trends and opportunities for improvement.
- Leading projects to enhance business processes, systems and service delivery.
- Championing good practice in data governance, quality and security.
- Managing a team to deliver administration and operations support for services across the directorate.
About You
We'd like to hear from you if you have:
- Experience working with data, reporting and Power BI.
- A proven record of project delivery and improving processes or systems.
- The ability to build positive relationships and work in multi‑disciplinary teams.
- An understanding of data governance and information management.
- Experience of supporting and leading teams to improve processes and deliver effective services.
About Student Services
The Student Services Directorate delivers high-quality, student‑focused support that enables our students to achieve their full potential. We place students at the heart of what we do, support their wellbeing, and ensure they have timely access to a range of professional services including:
- Academic and Study Skills
- Counselling, Mental Health and Wellbeing
- Inclusion and Disability
- Sport
- Student Engagement
- Student Financial Support
- Student Welfare and Pastoral Support
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Senior Manager Business Processes, Data and Reporting in Manchester employer: Manchester Metropolitan University
Manchester Metropolitan University is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for professionals looking to make a meaningful impact in student services. With a strong commitment to flexible working arrangements and a culture that celebrates diversity, employees are empowered to thrive in their roles while contributing to the success of students. The university also offers robust professional growth opportunities, including mentoring programmes and resources tailored to support underrepresented groups.
Contact Details:
Manchester Metropolitan University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Business Processes, Data and Reporting in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Manchester Met or in similar roles. A friendly chat can give you insider info and might even lead to a referral. Remember, connections can make all the difference!
✨Tip Number 2
Prepare for the interview by practising common questions related to data governance and process improvement. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your skills with a portfolio! If you've developed reports or dashboards in Power BI, bring them along to the interview. Visual examples of your work can really impress and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at StudySmarter. Let’s get you that dream job!
We think you need these skills to ace Senior Manager Business Processes, Data and Reporting in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with data, reporting, and Power BI. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Teamwork Skills:Since this role involves working in multi-disciplinary teams, it’s important to demonstrate your ability to build positive relationships. Share examples of how you’ve collaborated with others to achieve common goals – we love a good team player!
Highlight Your Project Management Experience:We’re looking for someone with a proven record of project delivery. Be sure to include specific projects you've led or contributed to, especially those that improved processes or systems. This will show us you can hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Manchester Metropolitan University
✨Know Your Data Tools
Make sure you're well-versed in Power BI and any other data tools mentioned in the job description. Familiarise yourself with how to create user-friendly reports and dashboards, as this will likely come up during your interview.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully improved processes or systems. Be ready to discuss the challenges you faced, how you overcame them, and the positive outcomes that resulted from your efforts.
✨Build Relationships
Since the role involves working in multi-disciplinary teams, think of instances where you've built strong relationships with colleagues. Highlight your collaborative approach and how it led to successful project outcomes.
✨Understand Data Governance
Brush up on your knowledge of data governance and information management. Be prepared to discuss best practices and how you can champion these within the Student Services team to ensure quality and security.
