At a Glance
- Tasks: Help manage graduation ceremonies and provide excellent customer service to attendees.
- Company: Join Manchester Metropolitan University for a prestigious event experience.
- Benefits: Gain valuable event management skills, enjoy meals, and work in iconic venues.
- Other info: Flexible shifts with a total of approximately 45 hours over the week.
- Why this job: Perfect for students wanting to boost their confidence and enhance their CV.
- Qualifications: Current student with a friendly attitude and willingness to learn.
The predicted salary is between 12 - 15 £ per hour.
Manchester Metropolitan University is seeking Graduation Assistants for the Award Ceremonies in July 2026. This role is ideal for current students, providing an opportunity to gain confidence in event management and customer service.
Assistants will work on-site at notable venues such as the Midland Hotel and Bridgewater Hall, with shifts totaling approximately 45 hours over the week.
Responsibilities include:
- Greeting attendees
- Managing queues
- Helping with registration
Smart dress code applies, and meals will be provided.
Graduation Ceremony Assistant — Student Event Staff in Manchester employer: Manchester Metropolitan University
Manchester Metropolitan University is an excellent employer for students seeking meaningful work experience, particularly in event management and customer service. With the opportunity to work at prestigious venues like the Midland Hotel and Bridgewater Hall, employees benefit from a supportive work culture that fosters personal growth and confidence. The provision of meals during shifts and the chance to engage with a vibrant community make this role both rewarding and enjoyable.
Contact Details:
Manchester Metropolitan University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduation Ceremony Assistant — Student Event Staff in Manchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Manchester Metropolitan University and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Manchester Metropolitan University and let us see your personality shine through!
We think you need these skills to ace Graduation Ceremony Assistant — Student Event Staff in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Manchester Metropolitan University.
Get Familiar with Our Brand:Before applying, take some time to learn about Manchester Metropolitan University and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Manchester Metropolitan University
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Manchester Metropolitan University.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Manchester Metropolitan University will surely appreciate.
