At a Glance
- Tasks: Lead and support a team to deliver top-notch facilities services on campus.
- Company: Join Manchester Metropolitan University, a vibrant community of over 42,000 people.
- Benefits: Flexible working arrangements, professional development, and a commitment to inclusivity.
- Why this job: Make a visible difference in creating welcoming and safe environments for students and staff.
- Qualifications: Strong customer service skills and a positive, can-do attitude.
- Other info: Be part of an award-winning team that values diversity and innovation.
The predicted salary is between 28800 - 48000 £ per year.
A university community of over 42,000 people doesn't look after itself. Behind the scenes, our Facilities team plays a vital role in shaping the day-to-day experience of our staff, students, and visitors — and first impressions truly matter. From welcoming spaces to safe, well-maintained environments, our services help create a campus people are proud to work, study, and visit.
We are now looking to recruit an experienced and passionate Facilities Manager to join our award-winning team. This is an exciting opportunity for someone who is enthusiastic about the Facilities Management profession and motivated by delivering outstanding customer-focused services. You will bring a positive, can-do attitude, a strong background in customer service, and the ability to communicate confidently and effectively at all levels. Remaining calm under pressure and leading by example will be key to your success in this role. Experience within the Higher Education sector would be advantageous, but is by no means essential.
As Facilities Manager, you will lead, organise, coach, and support your team to deliver consistently high standards across a broad range of soft facilities services. You will foster a culture of professionalism, ownership, and pride in place, ensuring that services not only meet operational requirements but also enhance the overall campus experience.
You will be responsible for ensuring your team delivers:
- A highly professional soft facilities service, including cleaning, minor repairs and maintenance, reception and concierge functions, and Health, Safety and Compliance activities
- A proactive, customer-focused approach that puts service users at the heart of everything we do
- A strong pride-in-place culture, continually driving improvements to support key University priorities and strategic agendas
This is a role for a confident, people-focused leader who takes pride in creating welcoming, safe, and well-run environments — and who wants to make a visible difference across a vibrant university community.
To apply: If you have the right attitude, a passion for providing excellent customer service and the skills for this role and would like to join our people and share our ambition, we would love to hear from you. Please submit your CV and covering letter via our application portal.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
Facilities Manager in Manchester employer: Manchester Metropolitan University
Contact Detail:
Manchester Metropolitan University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Facilities team at the university. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you’ve created welcoming environments before.
✨Tip Number 3
Research the university’s values and culture. Tailor your responses to show how your experience aligns with their mission of creating a safe and well-maintained campus. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team.
We think you need these skills to ace Facilities Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Facilities Management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating welcoming and safe environments for our university community.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the role, so don’t be shy about showcasing your customer service expertise and leadership qualities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the Facilities Manager position.
Apply Through Our Website: Don’t forget to submit your application via our application portal! It’s the best way for us to receive your materials and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Manchester Metropolitan University
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facilities Manager. Familiarise yourself with the specific services mentioned in the job description, like cleaning and health compliance. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer-focused services, prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to remain calm under pressure will also resonate well with the interviewers.
✨Demonstrate Leadership Qualities
As a Facilities Manager, you'll need to lead and support your team effectively. Think of instances where you've successfully coached or motivated a team. Be ready to discuss your leadership style and how you foster a culture of professionalism and pride in place.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or the university's strategic priorities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.