Housing Manager

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Direct message the job poster from Manchester Housing Group Ltd

Property Developer | Property Investor | Managing Director | Providing Temporary Accommodation for Homeless Families

Job Vacancy: Housing Manager

Manchester Housing Group

About Us:

Manchester Housing Group is a leading for-profit housing provider operating across Manchester and Greater Manchester. As an integral part of the social housing sector, we offer high-quality temporary dispersed accommodation to a diverse range of individuals and families. Our priority is to provide secure, well-maintained accommodation, particularly for vulnerable families, as well as single adults of various ages, backgrounds, and circumstances.

Position Overview:

We are seeking a highly motivated and experienced Housing Manager to join our team on a full-time basis. This office-based position involves leading a team responsible for managing day-to-day property-related issues. The successful candidate will oversee property matters reported by tenants and external support workers in a fast-paced environment, ensuring effective and timely resolution.

Key Responsibilities:

1. Lead and manage a team in the efficient handling of day-to-day property management tasks, including tenant queries and maintenance issues.
2. Respond promptly and effectively to reactive property management issues.
3. Oversee the management of tenant relationships, ensuring clear and professional communication with tenants, support workers, utilities, and landlords.
4. Foster a collaborative environment, promoting Tenant Involvement in shaping the delivery of our services.
5. Manage the selection, development, and performance of team members, ensuring continuous improvement in service delivery and operational efficiency.

Essential Qualifications and Skills:

1. Proven experience in housing management, particularly in tenant relations and property management.
2. Strong leadership skills with the ability to motivate and guide a team in a dynamic, high-pressure environment.
3. Excellent time management and organisational skills, with the ability to multitask and prioritise effectively.
4. A proactive and solutions-focused approach to problem-solving, with the ability to manage competing demands.
5. Experience in managing or coordinating Tenant Involvement initiatives.
6. Knowledge of housing regulations and best practices in property management.
7. Previous experience working within the social housing sector is advantageous.

Application Process:

Interested candidates are invited to submit a detailed CV and covering letter outlining their experience and suitability for the role.

Benefits:

1. Competitive Salary depending on experience and qualifications.
2. Free parking on site.
3. “Personal” hours scheme so you don’t use up annual leave for appointments.
4. Increased holiday allowance for each year of service.
5. Day off for your birthday.
6. Healthcare benefits such as dental, opticians and chiropody.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

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