At a Glance
- Tasks: Design and enhance services to meet user needs and tackle health challenges.
- Company: Join the UK Health Security Agency, making a difference in public health.
- Benefits: Flexible locations, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with diverse teams focused on user needs.
- Why this job: Be at the forefront of improving health services and making a real impact.
- Qualifications: Experience in service design or user-centred design is a plus.
The predicted salary is between 40000 - 50000 € per year.
Location: London, Leeds, Birmingham or Liverpool
This Service Designer role sits within the UK Health Security Agency (UKHSA), working at the heart of efforts to respond to national health challenges and improve how services are delivered to the public.
What You’ll Be Doing
- Designing and improving end-to-end services based on user needs
- Identifying pain points and opportunities across complex service journeys
- Using research and insight to shape design decisions and solutions
- Prototyping ideas and testing approaches to improve services
- Working closely with stakeholders across policy, delivery and digital teams
- Promoting user-centred and inclusive design approaches
This role could be a strong fit if experience includes:
- Service design or user-centred design in complex organisations
- Working across digital and non-digital services
- Using design methods to understand user needs and solve problems
- Collaborating with stakeholders to improve services
Service Designer - UK Health Security Agency - SEO employer: Manchester Digital
The UK Health Security Agency is an exceptional employer, offering a dynamic work environment where your contributions directly impact national health initiatives. With a strong focus on user-centred design, employees benefit from collaborative opportunities across diverse teams, fostering professional growth and innovation. Located in vibrant cities like London, Leeds, Birmingham, and Liverpool, the agency promotes a culture of inclusivity and continuous learning, making it an ideal place for those seeking meaningful and rewarding careers in public health.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer - UK Health Security Agency - SEO
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at UKHSA or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your service design projects. Make sure to include examples of how you've tackled user needs and improved services – this will make you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. Think about how you can demonstrate your experience with user-centred design and collaboration with stakeholders – we want to see your passion!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at UKHSA.
We think you need these skills to ace Service Designer - UK Health Security Agency - SEO
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in service design and user-centred approaches. We want to see how your skills align with the role at UKHSA, so don’t hold back on showcasing relevant projects!
Showcase Your Research Skills:Since this role involves using research to shape design decisions, include examples of how you've used insights to improve services. We love seeing how you’ve identified pain points and turned them into opportunities for better user experiences.
Collaborate and Communicate:This position requires working closely with various stakeholders, so highlight any collaborative projects you've been part of. We want to know how you’ve effectively communicated your ideas and worked with others to enhance service delivery.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Manchester Digital
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles. Be ready to discuss how you've applied these in past projects, especially in complex organisations. Think about specific examples where your designs have improved user experiences.
✨Research the UKHSA
Familiarise yourself with the UK Health Security Agency's mission and recent initiatives. Understanding their current challenges will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Prepare for Stakeholder Scenarios
Since collaboration is key in this role, prepare for questions about working with stakeholders. Think of times when you successfully navigated differing opinions or facilitated discussions to reach a consensus on service improvements.
✨Showcase Your Prototyping Skills
Be ready to talk about your prototyping process. Bring examples of how you've tested ideas and iterated based on feedback. This will demonstrate your practical skills and commitment to refining services based on user insights.
