Senior IT Service Manager, One Login & Public Services
Senior IT Service Manager, One Login & Public Services

Senior IT Service Manager, One Login & Public Services

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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Manchester Digital

At a Glance

  • Tasks: Lead stakeholder engagement and manage the One Login service for public sector.
  • Company: Join a forward-thinking government digital service in Manchester.
  • Benefits: Full-time role with competitive salary and opportunities for professional growth.
  • Why this job: Make a difference in public services while enhancing your IT management skills.
  • Qualifications: Experience in managing live services and driving operational improvements.
  • Other info: Dynamic work environment with a focus on continuous improvement.

The predicted salary is between 42000 - 84000 £ per year.

A government digital service is seeking a Senior IT Service Manager to lead engagement with stakeholders and manage the One Login service. The role involves service lifecycle management, relationship building with public sector services, and continuous improvement initiatives.

Ideal candidates will have experience in managing live services and facilitating operational enhancements. This is a full-time position based in Manchester, UK, at a mid-senior level in Information Technology.

Senior IT Service Manager, One Login & Public Services employer: Manchester Digital

As a leading government digital service, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a real impact in the public sector. Located in Manchester, we offer competitive benefits, professional development opportunities, and a commitment to continuous improvement, ensuring that our team members thrive both personally and professionally while contributing to meaningful projects that enhance public services.
Manchester Digital

Contact Detail:

Manchester Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Service Manager, One Login & Public Services

✨Tip Number 1

Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Senior IT Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your service lifecycle management skills. Be ready to discuss how you've successfully managed live services in the past and share examples of your relationship-building efforts with stakeholders.

✨Tip Number 3

Showcase your continuous improvement mindset! Think of specific initiatives you've led that enhanced operational efficiency. This will demonstrate your proactive approach and align perfectly with what they're looking for.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to the One Login service.

We think you need these skills to ace Senior IT Service Manager, One Login & Public Services

Stakeholder Engagement
Service Lifecycle Management
Relationship Building
Continuous Improvement
Live Service Management
Operational Enhancements
Project Management
IT Service Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing live services and any relevant IT service management roles. We want to see how your skills align with the One Login service and public sector engagement.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to continuous improvement initiatives. We love seeing genuine enthusiasm!

Showcase Your Stakeholder Engagement Skills: In your application, emphasise your ability to build relationships with stakeholders. Share examples of how you've successfully engaged with public sector services or similar environments. We value collaboration!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Manchester Digital

✨Know Your Service Lifecycle

Make sure you understand the service lifecycle management principles thoroughly. Be ready to discuss how you've managed live services in the past and any specific methodologies you've used to ensure continuous improvement.

✨Build Relationships, Even Virtually

Since this role involves engaging with stakeholders, think about examples where you've successfully built relationships in a professional setting. Prepare to share how you’ve navigated challenges in public sector services and what strategies you used to foster collaboration.

✨Showcase Operational Enhancements

Be prepared to talk about specific operational enhancements you've facilitated. Highlight any metrics or outcomes that demonstrate your impact, as this will show your potential employer that you can drive improvements effectively.

✨Research the Organisation

Familiarise yourself with the government digital service's mission and recent projects. This knowledge will not only help you tailor your responses but also show your genuine interest in the role and the organisation’s goals.

Senior IT Service Manager, One Login & Public Services
Manchester Digital
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