At a Glance
- Tasks: Manage and maintain critical network and security infrastructure for digital services.
- Company: Join the DVLA, a leader in digital service excellence.
- Benefits: Competitive salary, career development, and supportive management.
- Other info: Opportunity to coach colleagues and grow within a thriving team.
- Why this job: Make a real impact in a dynamic 24/7 operational environment.
- Qualifications: Experience with network/security technologies and scripting skills required.
The predicted salary is between 63000 - 77000 £ per year.
Location Swansea About The Job Job summary Are you an experienced network or security operations engineer ready to take on a senior role?
Can you diagnose complex incidents, maintain critical network services and drive continual improvement?
If so, we’d love to hear from you!
At the Driver and Vehicle Licensing Agency (DVLA), we build world-class digital services.
You will join a team delivering service excellence and technology change across the network and security infrastructure that supports our digital platforms.
Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Civil Service Careers Job Description As a Senior Infrastructure Operations Engineer specialising in Network and Security Operations Centre services, you will support, manage and maintain the critical network and security infrastructure underpinning DVLA's production services.
Working within a 24/7 operational environment, you will help keep services secure, resilient, reliable and available.
You will act as second line support for incidents, problems and changes working closely with 3rd line.
You will configure, troubleshoot and maintain network and security solutions across physical, virtual and cloud-connected environments, while applying organisational standards, service requirements and operational best practice.
Working with engineers, service teams, suppliers and business stakeholders, you will use monitoring, automation and strong technical judgement to identify issues, restore service and reduce risk.
You will also coach colleagues.
Your Responsibilities Will Include, But Aren’t Limited To Configuring, troubleshooting and maintaining routers, switches, firewalls, load balancers, Wi-Fi devices and associated network and security services.
Diagnosing and prioritising complex incidents, investigating root causes and restoring live services through effective incident and problem management.
Using enterprise monitoring to identify and troubleshoot network, security and service issues including the use of enterprise SIEM tooling.
Supporting enterprise network, security and infrastructure management services to maintain resilient, secure and reliable platforms.
Using scripting and automation, including shell scripting, Power Shell and Python, to improve troubleshooting, maintenance and repeatable operational activity.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need.
We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the attached role profile.
Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process.
This job advert will detail exactly what will be assessed during the recruitment process.
Would you like to find out more about the role, the team and what it’s like to work in our department?
If so, we are organising an open session where you can virtually 'meet the team' on 05/11/2026 at 12:00pm.
Person specification To be successful in this role you will need to have the following experience: Strong experience of installing, configuring, troubleshooting and maintaining enterprise network and security technologies, including routers, switches, firewalls, load balancers and Wi-Fi devices.
Experience of incident, problem and change management, supported by enterprise IT service management tooling.
The ability to use scripting or automation, such as shell scripting, Power Shell or Python, to support troubleshooting, maintenance and continual service improvement.
Experience of cloud identity or privileged access technologies, such as Microsoft Entra Connect and Privileged Identity Management.
You must hold a CCNA/equivalent experience or be willing to work towards completing this within 18 months. #J-18808-Ljbffr
Senior Infrastructure Operations Engineer (NOC/SOC) - Driver and VehicleLicensing Agency - SEO employer: Manchester Digital
Join a dynamic SaaS company in Wigan as a Lead Software Engineer, where you'll thrive in a collaborative and innovative work culture that values your expertise and contributions. With competitive compensation of up to £80k plus benefits like a 5% matched pension, share options, and private healthcare, you’ll have the resources to grow both personally and professionally while enjoying the flexibility of hybrid working. This is an exciting opportunity to take ownership of system design and implementation in a supportive environment that encourages modern engineering practices.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infrastructure Operations Engineer (NOC/SOC) - Driver and VehicleLicensing Agency - SEO
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We think you need these skills to ace Senior Infrastructure Operations Engineer (NOC/SOC) - Driver and VehicleLicensing Agency - SEO
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Manchester Digital.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
