At a Glance
- Tasks: Manage and optimise the Salesforce platform, ensuring it meets evolving business needs.
- Company: Join a dynamic team at ICS Digital, leading innovative corporate services for government.
- Benefits: Enjoy flexible working, a world-class pension, and career development opportunities.
- Other info: We support candidates with adjustments throughout the recruitment process.
- Why this job: Be part of a collaborative community focused on user-driven design and impactful digital solutions.
- Qualifications: Must have Salesforce Administrator Certification and experience in a related role.
The predicted salary is between 42385 - 46850 £ per year.
Full-time (Permanent) | National: £42,385 - £46,850 | London: £46,280 - £51,540 plus up to £6,650 allowance
Published on 13 August 2025 | Deadline 22 August 2025
Location
Birmingham, Cardiff, Darlington, Edinburgh, London, Salford
About the job
Job summary
The Integrated Corporate Services (ICS) is a new shared corporate service launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security, and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).
Our team of over 300 professionals aims to lead in delivering these functions efficiently and innovatively. We strive to be the leading provider of integrated corporate services for government, setting standards in quality and efficiency.
We offer excellent benefits, including a world-class pension, flexible working options, and career development opportunities. We are proud to be a Disability Confident Leader employer, supporting candidates with adjustments throughout our recruitment process.
Artificial Intelligence can assist your application process; however, all statements must be truthful and based on your own experience. Plagiarism or misrepresentation may result in application withdrawal or disciplinary action. Refer to our candidate guidance for more details.
Join ICS Digital, where innovation meets expertise to create digital solutions. We are a collaborative digital community committed to user-focused design and data-driven decision-making, delivering accessible services tailored to customer needs.
We are seeking a motivated and certified Salesforce Administrator to support and optimise our ICS Digital Salesforce platform, ensuring it adapts to evolving needs. You will work closely with senior staff and collaborate with Civil Servants and Contractors within the Software Developer team, serving as the primary contact for Salesforce administration.
Visit our blog to learn more about us:
- Manage and maintain the Salesforce platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
- Support the development and deployment of scalable, efficient solutions within Salesforce to support business processes.
- Conduct regular system audits and prepare for Salesforce’s three annual updates.
- Create and manage workflow rules, data validation, and triggers.
- Provide training and support to end-users to ensure effective Salesforce utilization.
- Collaborate with teams to identify, develop, and implement new business processes.
- Stay updated with Salesforce releases and new features to leverage the latest capabilities.
- Assist in troubleshooting and resolving Salesforce issues promptly.
Qualifications
- Salesforce Administrator Certification
- Experience as a Salesforce Administrator or related role
- Basic understanding of Salesforce best practices and functionality
- Good problem-solving skills and ability to work under supervision
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and priorities
Behaviours
We will assess during the selection process:
- Managing a Quality Service
- Changing and Improving
Technical skills
We will assess during the selection process:
#J-18808-LjbffrSalesforce Administrator - DESNZ - SEO in London employer: Manchester Digital
The Integrated Corporate Services (ICS) offers a dynamic and inclusive work environment, where innovation and collaboration are at the forefront of our mission to deliver exceptional corporate services across government departments. With a strong commitment to employee development, flexible working options, and a comprehensive benefits package including a world-class pension, we empower our Salesforce Administrators to thrive in their roles while contributing to meaningful projects that impact society. Join us in Birmingham, Cardiff, Darlington, Edinburgh, London, or Salford, and be part of a team that values diversity and supports your career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator - DESNZ - SEO in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Manchester Digital values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Manchester Digital might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Manchester Digital!
✨Direct Apply to Manchester Digital
Let's not forget to apply directly through the Manchester Digital website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Salesforce Administrator - DESNZ - SEO in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Manchester Digital.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Manchester Digital. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Manchester Digital
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
