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- Tasks: Support and maintain Microsoft 365 services, ensuring reliability and ease of use for thousands.
- Company: Join DWP, the UK's largest government department, making a real impact on people's lives.
- Benefits: Competitive salary, generous pension contributions, flexible hours, and a great work-life balance.
- Other info: Enjoy hybrid working, professional development, and a supportive, inclusive culture.
- Why this job: Be part of a tech community using cutting-edge solutions to empower millions every day.
- Qualifications: Expertise in Microsoft 365, Windows 11, and experience with deployment and administration.
The predicted salary is between 52442 - 52442 £ per year.
DWP. Digital with Purpose. Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment.
- Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive.
- Experience in administration, deployment and update of Adobe products and services.
- Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune.
- Knowledge of Application Packaging, Software Testing and Assistive Technologies.
- Knowledge of ITIL service Management, specifically Change Management and Problem Management.
You and your role
A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You’ll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department.
Location
You join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you.
Hybrid Working
We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pension
You’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays
A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
Benefits
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
Microsoft 365 Infrastructure Engineer employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at DWP or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft 365 knowledge. Be ready to discuss your experience with Outlook, Teams, and OneDrive, and how you've tackled challenges in previous roles. Show us you're the expert we need!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples where you’ve resolved issues with cloud services or improved processes. We love candidates who can think on their feet and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our community of tech experts at DWP Digital.
We think you need these skills to ace Microsoft 365 Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft 365 Infrastructure Engineer role. Highlight your experience with Microsoft 365 services, Windows 11, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with DWP Digital and how you can contribute to our mission. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills: Don’t forget to showcase your technical expertise in your application. Mention your experience with Microsoft Endpoint Configuration Manager, Intune, and any other relevant tools. We’re keen to see how you can help us keep our services running smoothly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Manchester Digital
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365 services, especially Outlook, Teams, and OneDrive. Be ready to discuss your experience with administering and configuring these tools, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Deployment Skills
Prepare to talk about your experience with Windows 11 configuration and enterprise scale deployment. Highlight specific projects where you successfully rolled out updates or integrated Microsoft 365 Apps for enterprise with other services like Exchange and SharePoint.
✨Familiarise Yourself with ITIL Practices
Since the role involves Change Management and Problem Management, it’s crucial to understand ITIL principles. Be ready to share examples of how you've applied these practices in previous roles to improve service delivery and resolve issues.
✨Demonstrate Your Collaborative Spirit
DWP values teamwork, so think of instances where you've worked closely with other engineers or departments. Discuss how you contributed to a product team and how your collaboration led to successful outcomes, especially in maintaining service stability and resilience.