Senior Product Manager - Government Legal Department - G7 in Manchester

Location: Bristol, Croydon, Leeds, London, Manchester

About The Job

From healthcare to artificial intelligence, energy to national security, we provide legal advice to government departments on nation-changing subjects. At Government Legal Department, we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfil our potential. Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters. Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.

The Digital, Data and Cyber Team is transforming the way GLD works through modern technology, data and digital services. We are building a modern digital workplace that empowers our people, strengthens collaboration and enables the organisation to operate efficiently, securely and sustainably. Through agile delivery and user-centred approaches, we design and deliver products and services in partnership with the people who use them, ensuring solutions meet real needs and deliver lasting value.

The Role

We are looking for a Senior Product Manager to join the Digital and Data team at the Government Legal Department. You will be an experienced practitioner who will play a key role in delivering digital products and services at all stages of the product lifecycle. This role sits in Digital and Data's Product team, which is responsible for the maintenance and continuous improvement and development of GLD's existing digital services, and the development of new digital products and services to support GLD staff working across government and our clients.

Your Main Day-to-day Responsibilities Will Include:

• Leading on the development and building of the product portfolio (Microsoft 365, ServiceNow, Clio, Salesforce and Workday) – delivered through off the shelf products as well as in-house built solutions.
• Representing users and focusing on their needs throughout the delivery process.
• Using product or service usage data and user insights, to inform evidence/data driven design.
• Managing your products through their lifecycle (e.g. discovery, alpha, beta, live) including through GLD’s internal governance and GDS service assessments.
• Supporting and coaching others to grow our capabilities, providing guidance and support throughout the product life cycle.
• Creating and maintaining a product backlog which balances immediate user needs with the long-term investment in development and overall business benefits.
• Leading the backlog prioritisation process for the work that needs to be done by the development team.
• Acting as the main point of contact for stakeholder groups, ensuring that they are updated and engaged about the development of the product(s).
• Ensuring products are designed to standards, including the Government Digital Service (GDS) Standard, Technology Code of Practice and accessibility legislation, providing final sign off on any completed functional development prior to deployment to a production environment.
• Line managing and supporting more junior product managers.

Person specification

Behaviours

Below are details of the Success Profiles that make up this role. Demonstrating all the behaviours listed below is essential at either application or interview.

Key Skills And Experience

Essential – must be demonstrated at application and/or interview:

• Experience in leading the development of complex related products as part of a service across government.
• Interpersonal skills with the ability to understand, empathise with, negotiate and influence individuals and groups.
• User focus with experience of applying insight and user feedback to evidence user needs.
• Experience of working within constraints.
• Experience working with operational teams to deliver digital change to support operational efficiency.
• Ability to work to the government Government Digital Service (GDS) Standard.
• Providing insightful management information to help inform planning and delivery.

Qualifications – Minimum Eligibility Criteria

Desirable - Desirable criteria will be used when there is a need to distinguish between candidates who are closely tied or the same after the initial consideration of essential criteria, at sift and interview.

• An industry standard qualification such as SAFe Product Management Certification or BCS Practitioner (or equivalent) Certificate in Digital Product Management.

Technical Professional Skills

We’ll be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Senior Product Manager role:

• Agile and Lean practices.
• Applying user-centred insights.
• Creating Value for Money.
• Life Cycle Management.
• Managing product outcomes.
• Product Leadership.
• Stakeholder relationship management.
• Product Management.

Security Clearance Level

All GLD employees must pass BPSS. If successful for this post you must hold or be willing to obtain SC level clearance for this role.

Sponsorship and Visas

There is the possibility that GLD can provide sponsorship for skilled workers, as long as they meet the full eligibility criteria set down under current immigration legislation.