At a Glance
- Tasks: Lead user-centred design for public services, creating intuitive digital experiences.
- Company: Join the Intellectual Property Office, making a real difference in public services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and mentor fellow designers to enhance skills.
- Why this job: Shape impactful services and champion accessibility in a dynamic environment.
- Qualifications: Experience in user-centred design and proficiency in design tools like Figma.
The predicted salary is between 55000 - 65000 £ per year.
Locations: Newport
The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services. This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users.
About The Role
At IPO, you'll be part of a multidisciplinary team designing and improving public services that people rely on every day. You'll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences. This is a senior role where you'll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation.
What You'll Be Doing
- Designing user-centred services across complex transformation programmes
- Creating user journeys, prototypes and interaction designs across multiple channels
- Collaborating with researchers, developers and stakeholders to turn insights into practical solutions
- Using data and evidence to inform and justify design decisions
- Championing high-quality, accessible design aligned to GOV.UK standards
- Promoting reusable design patterns and consistent user experiences
- Leading design activities such as critiques, workshops and design reviews
- Mentoring and supporting other designers to grow their skills
What We're Looking For
- Experience working in agile, multidisciplinary teams delivering user-centred design
- Strong ability to design accessible, inclusive digital services
- Experience producing key design outputs (user journeys, service blueprints, site maps)
- Proficiency in tools such as Figma, Adobe XD or GOV.UK Prototype Kit
- Experience conducting or supporting usability testing
- Strong understanding of GOV.UK Design System and Service Standards
- Ability to influence teams and promote best practice design
- Experience mentoring or coaching other designers
Senior Interaction Designer - Public Services in Manchester employer: Manchester Digital
The Intellectual Property Office (IPO) is an exceptional employer, offering a dynamic work environment in Newport where creativity and innovation thrive. As a Senior Interaction Designer, you'll not only contribute to meaningful public services but also enjoy a culture that prioritises collaboration, professional growth, and accessibility. With opportunities to mentor fellow designers and influence best practices, the IPO is committed to fostering a supportive atmosphere that empowers employees to make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interaction Designer - Public Services in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at IPO or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best user-centred design work. Tailor it to showcase projects that align with public services and accessibility – this will catch their eye!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GOV.UK standards and the Design System. Be ready to discuss how you've applied these in your past work – it shows you're serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Interaction Designer - Public Services in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Interaction Designer role. Highlight your experience in user-centred design and how it aligns with the IPO's mission to improve public services.
Showcase Your Design Skills:Include examples of your previous work that demonstrate your ability to create accessible and intuitive designs. Use links to your portfolio or specific projects that showcase your proficiency in tools like Figma or Adobe XD.
Emphasise Collaboration:Since this role involves working with multidisciplinary teams, mention your experience collaborating with researchers, developers, and stakeholders. Share specific instances where your teamwork led to successful design outcomes.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Manchester Digital
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in agile environments. Highlight specific examples where your designs have improved user experiences.
✨Showcase Your Design Outputs
Prepare a portfolio that showcases your key design outputs like user journeys, prototypes, and service blueprints. Be ready to walk through your thought process for each piece, explaining how you used data and evidence to inform your decisions.
✨Familiarise Yourself with GOV.UK Standards
Since this role involves championing high-quality, accessible design aligned to GOV.UK standards, make sure you’re familiar with these guidelines. Discuss how you’ve implemented similar standards in past projects and how you can bring that knowledge to the IPO.
✨Prepare for Collaboration Questions
Expect questions about collaboration with multidisciplinary teams. Think of examples where you’ve worked closely with researchers, developers, or stakeholders to turn insights into practical solutions. Emphasise your mentoring experience and how you’ve helped others grow their design skills.
