Senior Delivery Manager - Government Legal Department - G7 in Manchester

Location: Bristol, Croydon, Leeds, London, Manchester

About The Government Legal Department

From healthcare to artificial intelligence, energy to national security, we provide legal advice to government departments on nation-changing subjects. At Government Legal Department we have a vital, single-minded purpose: to help the Government govern well within the rule of law. This is complemented by our exciting vision to be an outstanding legal organisation, committed to the highest standards of service and professionalism and a brilliant place to work where we can all thrive and fulfil our potential. Our work touches almost every aspect of public life. We are the largest provider of legal services across government, working on high profile matters. Our respected professionals are involved in everything from regulation and litigation to advice on drafting legislation. They provide expertise to the full range of government departments. We are at the heart of delivering the government’s priorities and our success depends on our people.

The Digital, Data and Cyber Team is transforming the way GLD works through modern technology, data and digital services. We are building a modern digital workplace that empowers our people, strengthens collaboration and enables the organisation to operate efficiently, securely and sustainably. Through agile delivery and user-centred approaches, we design and deliver products and services in partnership with the people who use them, ensuring solutions meet real needs and deliver lasting value.

The Role

This role sits in Digital and Data’s Digital Delivery team, which is responsible for the maintenance and continuous improvement of GLD’s existing digital services, and the development of new digital services to support GLD staff working across government.

Your Main Day To Day Responsibilities Will Include:

• Managing the delivery, support and continuous improvement of larger, more complex products and services at various stages of the product life cycle, ensuring they are being delivered to government standards.
• Line managing and supporting more junior delivery managers.
• Building an internal delivery manager community to standardise ways of working, ensure best practice, learn, share and apply skills and knowledge to improve.
• Leading and motivating multidisciplinary teams, facilitating an inclusive team environment where innovation and challenge are welcomed, and identifying and resolving any issues with team dynamics and collaboration.
• Leading agile meetings including sprint planning, daily stand-ups, show and tells, retrospectives and facilitating related activity.
• Helping teams to focus on delivering to agreed goals, identifying and communicating risks, issues, dependencies and removing blockers where necessary.
• Coaching and mentoring both team members and other stakeholders in agile tools and techniques and advocating for agile and lean approaches.
• Engaging with stakeholders at all levels to ensure good relations and effective communication, taking into account different needs and priorities, and dealing constructively with conflicting views.
• Overseeing projects run by external suppliers, ensuring that they are providing value for money, and delivering outcomes on time, to budget and in line with the Service Standard.
• Supporting the Head of Digital Delivery with overall project and resource planning, including demand management and transition into live service.

Person specification Behaviours

Below are details of the Success Profiles that make up this role. Demonstrating all the behaviours listed below is essential at either application or interview:

• Communicating and Influencing (Lead Behaviour)
• Changing and Improving
• Working Together

Key Skills And Experience

Essential – must be demonstrated at application and interview:

• Successful in delivering a range of medium to large scale software development programmes in an agile environment covering the full product lifecycle.
• Experience of delivering digital products and services in line with recognised delivery standards, government frameworks or industry best practice, with the ability to apply Government Digital Service (GDS) Standard.
• Line managing, coaching and supporting new delivery managers.
• Building, leading and motivating multidisciplinary, agile teams, ensuring they collaborate and focus on delivering agreed outcomes, and identifying and resolving any issues.
• Introducing agile to stakeholders and teams who use waterfall approach, and advocating the benefits.
• Internal and external stakeholder management and using communication skills to strengthen relationships, manage expectations and moderate difficult discussions in a clear and open manner.
• Managing external suppliers ensuring they are delivering according to government standards and adhering to conditions in call-off contracts.
• Proactively managing risks, issues and dependencies across multiple projects and workstreams.
• Providing insightful management information to help inform planning and delivery.

Technical Professional Skills

Skills We'll be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Senior Delivery Manager role:

• Agile and Lean practices
• Commercial management
• Communicating between the technical and non-technical
• Maintaining delivery momentum
• Making a process work
• Planning
• Team dynamics and collaboration

Security Clearance Level

All GLD employees must pass BPSS. If successful for this post you must hold or be willing to obtain SC level clearance for this role. You can start this position while obtaining this clearance level, however continued appointment will be conditional upon obtaining the required security clearance.

Sponsorship and Visas

There is the possibility that GLD can provide sponsorship for skilled workers, as long as they meet the full eligibility criteria set down under current immigration legislation. GLD does not guarantee sponsorship will be provided or that an applicant will be successful in gaining a skilled worker visa. Candidates with Limited Leave to Remain can apply but must have at least 12 months remaining on an existing visa which allows them to work for GLD when employment commences. Please allow three months for the onboarding process from the point of offer. It is the responsibility of the applicant to ensure that they meet the criteria for sponsorship.