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For Companies At a Glance
- Tasks: Lead agile transformations and manage delivery of complex projects across multidisciplinary teams.
- Company: Join the HM Courts and Tribunals Service, a key player in digital transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving change in a dynamic and supportive environment.
- Qualifications: Experience in agile delivery, team management, and strong communication skills required.
- Other info: Work nationally with diverse teams and enjoy excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
About The Job
Job Summary: This position is based Nationally
Our Principal Delivery Managers are our agile leads and have experience working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. They are part of digital leadership teams driving cultural and procedural change and embedding agile approaches and ways of working. With strong backgrounds as a Scrum Master or Agile Coach (or similar roles) they are focused on delivery, while supporting the creation of self-organising and high performing teams. Your CV should demonstrate your ability and experience driving agile delivery/transformations, through a solid coaching background.
As Principal Delivery Manager you will deliver end to end projects including owning service delivery for a significant function or product. You will be working closely with cross functional product teams to build delivery roadmaps. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team.
You will have a strong digital delivery background and enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will also be accountable for effective delivery of complex, high-risk products and services and have strong interpersonal and communication skills, able to engage senior stakeholders. You will have a depth and breadth of experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation.
Key Responsibilities
- Setting Direction
- Lead by example and demonstrate the right behaviours
- Deal with conflict and help establish a culture that allows for constructive criticism
- Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement
- Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third party sub-contractors utilising effective and appropriate governance mechanisms
- Manage complex team dynamics between external and internal stakeholders
- Own the creation of the business case for complex projects and co-ordinate activities across stakeholder groups
- Iterate the business case throughout the lifecycle of the project
- Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
- Ability to adapt and reflect, are resilient and can see outside of the process
- Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP)
- Able to listen to the needs of the technical and business stakeholders and interpret between them
- Is proactive and reactive to all communication
- Will recognise the appropriate deliverables and the right people to meet these
- Works with other agile delivery operations throughout the product lifecycle
- Influences stakeholders and manages relationships effectively
- Facilitates and delivers the business outcomes
- Can apply a digital understanding to their work
- Is able to identify and implement solutions for assisted digital
- Able to take responsibility for complex relationships with contracted suppliers
- Will work with key stakeholders to negotiate with contracted suppliers and get good value out of contracts and suppliers
Essential Skills & Experience
- Previous experience of working in a large digital organisation, or demonstrable understanding of how large digital organisations operate in the context of this role
- Have been accountable for successful delivery of a project or workstream
- Ability and experience driving agile delivery and transformations, through a solid coaching background
- Prior team management experience having operated as a team leader managing and supporting the work of junior grades
- Ability to work with technical and business stakeholders to drive out needs and interpret between them
- The capability to be responsible for deciding direction and methodology
- Excellent facilitation and stakeholder engagement skills
- Used your knowledge to give expert advice to more senior grades
- Experience of working in Civil, Family & Tribunals (CFT)
Person Specification
- You will be resilient and used to dealing with difficult and complex situations
- Have experience of managing potential conflict to resolution being aware of individual needs
- Regularly used creative thought to develop possible courses of action
- Evaluated risks and made judgements on the most appropriate solutions
- Experience of problem solving and working with others to deliver at pace
- Have acted independently on day-to-day issues and taken a strategic view on operational or policy areas
- Contributed significantly to the achievement of policy or business objectives
Principal Delivery Manager - HM Courts and Tribunals Service - G7 in Manchester employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Delivery Manager - HM Courts and Tribunals Service - G7 in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Principal Delivery Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to agile delivery and team management. We suggest doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your leadership skills during the interview. We want to see how you’ve driven teams towards success in previous roles. Bring examples of how you’ve managed conflicts and fostered collaboration among diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Principal Delivery Manager - HM Courts and Tribunals Service - G7 in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in agile delivery and transformations. Use specific examples that showcase your coaching background and how you've driven successful projects.
Showcase Your Leadership Skills: As a Principal Delivery Manager, you'll need to lead by example. Include instances where you've managed teams, resolved conflicts, and fostered a culture of continuous improvement.
Highlight Stakeholder Engagement: Demonstrate your ability to engage with senior stakeholders and manage relationships effectively. Share examples of how you've influenced decisions and facilitated business outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Manchester Digital
✨Know Your Agile Stuff
Make sure you brush up on your agile methodologies and frameworks. Be ready to discuss your experience as a Scrum Master or Agile Coach, and how you've driven transformations in previous roles. Use specific examples to illustrate your points.
✨Showcase Your Leadership Skills
As a Principal Delivery Manager, you'll need to lead by example. Prepare to talk about how you've managed teams, dealt with conflicts, and fostered a culture of constructive criticism. Highlight any metrics you've used to guide teams towards their goals.
✨Bridge the Tech-Non-Tech Gap
Be prepared to demonstrate your ability to communicate effectively with both technical and non-technical stakeholders. Share examples of how you've interpreted needs between these groups and facilitated successful outcomes.
✨Emphasise Relationship Management
Your role will involve managing complex relationships with various stakeholders. Think of instances where you've influenced stakeholders or navigated tricky dynamics. Show that you can build and maintain strong working relationships.
