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- Tasks: Lead the Service Delivery team and enhance service management processes.
- Company: Prominent public sector agency in Manchester with a mission-driven focus.
- Benefits: Hybrid working model, flexible hours, and generous annual leave.
- Why this job: Make a significant impact on digital services that benefit the community.
- Qualifications: Strong background in IT service management and proven leadership experience.
- Other info: Join a dynamic team dedicated to improving public sector services.
The predicted salary is between 42000 - 60000 £ per year.
A prominent public sector agency in Manchester is seeking a Lead Service Manager to oversee service management processes and lead the Service Delivery team. This role requires a strong background in IT service management and proven leadership experience. You will champion improvements for high-quality digital services, making a significant impact on the agency's mission. The position offers a hybrid working model and numerous benefits, including flexible hours and generous annual leave.
Lead Service Delivery Manager - Hybrid Public Sector Digital in Manchester employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Delivery Manager - Hybrid Public Sector Digital in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Lead Service Delivery Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the agency's mission and values, and think about how your experience aligns with their goals. We want you to showcase your leadership skills and your knack for improving digital services.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Lead Service Delivery Manager - Hybrid Public Sector Digital in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lead Service Delivery Manager role. Highlight your IT service management background and any leadership roles you've held to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving digital services in the public sector. Share specific examples of how you've made an impact in previous roles to grab our attention.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We want to see how you've successfully led teams and driven improvements in service delivery, so don’t hold back on those achievements!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Manchester Digital
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT service management principles. Be ready to discuss frameworks like ITIL and how you've applied them in previous roles. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is your chance to demonstrate your leadership style and how it aligns with the agency's mission.
✨Understand the Public Sector Landscape
Familiarise yourself with the current trends and challenges in the public sector, especially in digital services. Being able to discuss these topics will show that you’re engaged and understand the unique environment you'll be working in.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the agency's goals for digital transformation or how they measure success in service delivery. This not only shows your interest but also helps you gauge if the role is the right fit for you.
