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- Tasks: Manage and govern programme information, ensuring compliance and improving processes.
- Company: Join DWP, a leader in transforming Civil Service shared services.
- Benefits: Competitive salary, generous leave, hybrid working, and a fantastic pension scheme.
- Why this job: Make a real impact on services that will support over 230,000 Civil Servants.
- Qualifications: Experience in information governance and strong stakeholder management skills required.
- Other info: Award-winning culture with excellent career growth opportunities.
The predicted salary is between 48000 - 68000 £ per year.
Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed at transforming shared services across the Civil Service. It brings together the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs, and the Home Office. Hosted by the Department for Work and Pensions, the programme will shape procurement and service delivery for the next 15 years, impacting over 230,000 Civil Servants.
What will you be doing? This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards. Day-to-day, you'll review and improve information handling processes, lead audits, produce reports for senior leaders, and keep systems like SharePoint running effectively. You'll also support knowledge management, deliver training, and act as the go-to contact for information management queries. We're counting on you to lead on compliance, including Freedom of Information and Data Protection, and to steer any legal discovery work during the programme lifecycle. This is an opportunity to make a real impact by shaping services that Civil Servants will rely on for years to come.
We're looking for someone with experience in information governance within large, regulated organisations, strong stakeholder management skills, and the ability to turn complex data into actionable insights. You'll need good attention to detail and skills in project management are important. If you're passionate about driving change and improving how the Civil Service works, we'd love to hear from you.
- Information governance, compliance and management: Demonstrable knowledge of information rights operations and of information management policies within a large organisation in a regulated sector.
- Stakeholder management: Experience of building strong and robust relationships with varied, complex, and challenging stakeholders.
- Analytical thinker: Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders.
- Project Management: Able to work independently to plan and deliver a range of complex tasks and actions.
- Attention to detail: You will be able to carry out tasks thoroughly and with accuracy.
Qualifications/Accreditations: Candidates must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession to be considered for this opportunity.
Location: You’ll join us in our offices based in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Pontypridd, Sheffield.
Hybrid Working: We work a hybrid model - you’ll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).
Pay: We offer competitive pay for this role of up to £68,205.
Pension: You’ll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You’ll also get all the usual public holidays.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Process: We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Information Manager in Manchester employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP or similar organisations on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into the Synergy Programme. Understand its goals and challenges, so we can show how our skills align with their mission during the chat.
✨Tip Number 3
Practice common interview questions related to information governance and stakeholder management. We want to sound confident and knowledgeable when discussing our experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Information Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Information Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it's information governance or stakeholder management, we want to see how you’ve made an impact before.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to follow. This will help us see your attention to detail right from the start.
Apply Through Our Website: Remember to apply through our Civil Service Jobs portal. It’s the best way to ensure your application gets to us directly, and you'll find all the instructions you need there!
How to prepare for a job interview at Manchester Digital
✨Know Your Stuff
Make sure you brush up on information governance and compliance, especially around Freedom of Information and Data Protection. Familiarise yourself with the Synergy Programme and its impact on shared services in the Civil Service. This will show that you're not just interested in the role but also understand its significance.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with diverse stakeholders in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to navigate complex environments and manage expectations effectively.
✨Data is Your Friend
Be ready to discuss how you've turned large data sets into actionable insights. Bring along examples of reports you've produced for senior leaders, highlighting your analytical thinking and attention to detail. This will help illustrate your capability to handle the responsibilities of the role.
✨Project Management Prowess
Think of a few projects you've managed independently and be prepared to discuss your planning and delivery processes. Highlight any tools or methodologies you used to keep everything on track. This will showcase your project management skills and your ability to juggle multiple tasks effectively.
