Location: Alderley Park (Macclesfield), Glasgow
Closing date: 15th October 2026
This is an exciting opportunity to join Royal London as a Digital Manager within the Chief Digital Office.
Contract type: Permanent
Location: Alderley Park (Macclesfield), Glasgow
Working style: Hybrid 50% home/office based
Closing date: 15th October 2026
This is an exciting opportunity to join Royal London as a Digital Manager within the Chief Digital Office. Working in an agile, cross-functional environment, you'll use insight, technology and customer feedback to deliver meaningful digital change, improve adviser journeys and drive better outcomes for customers, advisers and the business. You'll own and evolve a portfolio of digital products, services and journeys, translating strategic priorities into clear roadmaps and measurable outcomes while working closely with Technology, UX, Operations and business stakeholders.
About The Role
- Own the vision, roadmap and performance of adviser-focused digital journeys, enabling capabilities and services.
- Champion the adviser digital experience, using insight, data and feedback to identify and prioritise improvements.
- Lead delivery within a cross-functional agile squad, working closely with Technology, UX and business teams.
- Prioritise and manage digital change, ensuring focus on the highest-value opportunities for customers, advisers and the business.
- Drive continuous improvement through testing, experimentation and outcome-based decision-making.
- Build strong stakeholder relationships and communicate priorities, progress and outcomes effectively.
- Ensure solutions are delivered in line with governance, security and regulatory requirements.
About You
- Experience leading digital products, platforms, services or customer journeys within a complex organisation.
- Strong experience working in agile squads and delivering technology-enabled change.
- Ability to translate strategic objectives into clear roadmaps, priorities and measurable outcomes.
- Experience using data, analytics and user insight to improve digital experiences.
- Strong stakeholder management and influencing skills across technical and non-technical audiences.
- Commercially aware, balancing customer needs, business value, risk and delivery considerations.
- Passionate about improving adviser and customer experiences through digital innovation.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
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Digital Manager - Adviser in Manchester employer: Manchester Digital
Join a dynamic SaaS company in Wigan as a Lead Software Engineer, where you'll thrive in a collaborative and innovative work culture that values your expertise and contributions. With competitive compensation of up to £80k plus benefits like a 5% matched pension, share options, and private healthcare, you’ll have the resources to grow both personally and professionally while enjoying the flexibility of hybrid working. This is an exciting opportunity to take ownership of system design and implementation in a supportive environment that encourages modern engineering practices.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Manager - Adviser in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Manchester Digital are looking for when hiring for a Digital Manager - Adviser.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Manchester Digital for the Digital Manager - Adviser, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Manchester Digital as a Digital Manager - Adviser, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Manchester Digital’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Manager - Adviser.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Manchester Digital, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Manchester Digital's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Manchester Digital. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Manchester Digital
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Manchester Digital uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Manchester Digital. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
