Business Analyst - Ministry of Justice - SEO in Manchester

Key Responsibilities

• As a Business Analyst in Justice Digital, Data and Science you’ll work within a multi-disciplinary product or service team, either independently or contributing to large scale transformations.
• Undertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology.
• Identify and elaborate user and business needs to enable effective design, development and business change.
• Ensure new products and services meet business and user needs, and are aligned with organisational goals.
• Understand any business and policy constraints that need to be considered, and assess the implications.
• Collaborate on prioritisation to agree minimum viable product and sprint features.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Manage stakeholder relationships and have a good understanding of your work area.
• Contribute to the business analysis community including sharing best practice and mentoring others.
• Take ownership for improving your own knowledge of business analysis and agile principles, methods and tools and play an active role within the Business Analysis community in sharing knowledge and supporting other members.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

• Essential
• Delivering analysis within different delivery approaches – assessed at pre-sift and sift.
• You have experience delivering business analysis within a digital, multidisciplinary team using different delivery methodologies, such as Scrum or Kanban.
• You understand how products and services are delivered through these approaches and can adapt how you work and the outputs you produce to suit your team’s delivery method.
• You work effectively with other roles, adjusting your approach to ensure value is delivered at pace.
• Understanding systems and data – assessed at interview.
• You analyse how digital systems and data work, including what they currently do and what they need to do in future.
• You create clear models and documentation to support shared understanding across the team.
• Working with others in a multidisciplinary team, you identify gaps in functionality and user experience and explain the impact of these to support better decisions.
• Defining and managing business and user needs – assessed at interview.
• You can elicit, analyse, challenge and validate business and user needs, working through areas of conflict where they arise.
• You can define and manage a range of requirements artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to clearly communicate needs.
• You ensure requirements are managed and traceable in line with agreed approaches, and you can facilitate the prioritisation of needs with minimal supervision.
• Using business modelling to support understanding and decision making – assessed at interview.
• You can select and apply appropriate business modelling techniques to support analysis, decision making and stakeholder understanding.
• You can elicit the right information and create clear models and diagrams that represent processes, relationships, information and interactions across the organisation.
• Communicating clearly and influencing effectively – assessed at interview.
• You communicate in a clear, honest and engaging way, adapting your style and methods to suit different audiences, including senior stakeholders.
• You ensure communication has a clear purpose, check understanding and encourage the use of appropriate digital and non-digital channels.
• You share information respectfully and positively, taking account of different perspectives and needs.
• Working collaboratively with others – assessed at sift and interview.
• You work collaboratively within your own team and across professions, building strong professional relationships with a wide range of stakeholders.
• You actively share information, encourage joined-up working and contribute to a positive team environment where people feel valued, supported and respected.
• You are comfortable working independently when required, while remaining connected to wider team goals.
• Improving services and processes – assessed at interview.
• You work with others to identify where services and processes can be improved and made more efficient.
• You use technology and new ideas to simplify ways of working, encouraging suggestions from a wide range of people.
• You explain changes clearly and support colleagues to adapt, creating an environment where people feel comfortable sharing ideas and challenging how things are done, while considering the impact of changes on different users.

Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. The Civil Service is committed to attract, retain and invest in talent wherever it is found.