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- Tasks: Support marketing and research projects with data analysis and insights.
- Company: Join NS&I, a leading UK savings organisation with a rich history.
- Benefits: Enjoy flexible working, generous pension, and performance bonuses.
- Why this job: Make an impact by championing data in decision-making processes.
- Qualifications: Experience in data programming, analysis, and visualisation tools required.
- Other info: Collaborative team environment with opportunities for personal and professional growth.
The predicted salary is between 38000 - 40400 £ per year.
Full-time (Permanent) £38,000-40,400 London; £37,200 -£39,200 Durham, Lytham, Glasgow
Published on 10 February 2026
Deadline 22 February 2026
Location Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; Southwark, London (region), SE1 9HA
About the job
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.
We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
As a member of the Data and CRM team your role will primarily be supporting internal stakeholders by providing data and analysis to support marketing and research projects and activities. You will be expected to be able to champion data and the data team as being central to the decision-making process across the business and influence/persuade stakeholders accordingly. Additionally, you will be expected to provide support and guidance across the team and help us all develop as a team as we transition from our existing legacy system to a new Knowledge and Insight data warehouse.
Person specification
- Experienced data programmer with strong core coding ability; data warehouse and ETL experience.
- Proven ability to manage multiple data projects simultaneously while maintaining high accuracy.
- Experienced in transforming data into clear, compelling insights for both technical and non‐technical audiences.
- Experience in analysing and reporting on multi-platform customer journeys.
- Self‐driven data analyst with a track record of delivering accurate, actionable data for campaigns, reporting and dashboards that support evidence‐based decisions.
- Curious, collaborative and committed to improving processes through innovation, testing and knowledge‐sharing.
Essential technical knowledge
- Working knowledge of R and/or Python with the ability to apply coding skills to data preparation, analysis and automation.
- Knowledge of data visualisation tools, with experience creating clear, insightful visualisations and dashboards.
- Knowledge of web and app traffic optimisation tools.
Data & CRM Planner - National Savings and Investments - HEO in Lytham St Annes employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & CRM Planner - National Savings and Investments - HEO in Lytham St Annes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NS&I on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to data analysis and CRM. We recommend using the STAR method to structure your answers – it helps us showcase our skills effectively!
✨Tip Number 3
Showcase your passion for data! During interviews, share examples of how you've used data to drive decisions or improve processes. This will help us stand out as a candidate who truly understands the value of data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Data & CRM Planner - National Savings and Investments - HEO in Lytham St Annes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data & CRM Planner role. Highlight your experience with data programming, coding skills in R or Python, and any relevant projects that showcase your ability to manage multiple data tasks. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data and how your background aligns with NS&I's mission. Don’t forget to mention your collaborative spirit and commitment to innovation, as these are key traits we value at StudySmarter.
Showcase Your Data Skills: In your application, be sure to highlight specific examples of how you've transformed data into actionable insights. Whether it's through dashboards or reports, we want to see your ability to communicate complex information clearly to both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you’ll ensure your application reaches us promptly and you can easily keep track of your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Manchester Digital
✨Know Your Data Inside Out
Make sure you brush up on your data programming skills, especially in R and Python. Be ready to discuss how you've used these tools in past projects, particularly in transforming data into actionable insights. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed multiple data projects simultaneously. Highlight your ability to maintain accuracy under pressure. This is crucial for the role, so having specific instances ready will demonstrate your capability to juggle tasks while delivering high-quality results.
✨Communicate Clearly with Stakeholders
Since you'll be influencing stakeholders, practice explaining complex data concepts in simple terms. Think of examples where you've successfully communicated insights to both technical and non-technical audiences. This will prove your ability to bridge the gap between data and decision-making.
✨Emphasise Your Collaborative Spirit
The role requires a team player who is curious and committed to improving processes. Prepare to discuss how you've worked collaboratively in the past, perhaps in transitioning systems or sharing knowledge. This will highlight your fit within the Data and CRM team and your commitment to collective success.
