At a Glance
- Tasks: Design user-friendly interfaces for the Private Rented Sector Database, enhancing user journeys.
- Company: Join the Ministry of Housing, Communities & Local Government, making a real impact on communities.
- Benefits: Competitive salary, inclusive work culture, and opportunities for professional growth.
- Why this job: Shape the future of housing services and improve lives through innovative design.
- Qualifications: Experience in prototyping, user research, and designing inclusive services.
- Other info: Collaborative environment with a focus on user-centred design and accessibility.
The predicted salary is between 28800 - 48000 £ per year.
About the job
Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives. Whether it’s through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.
As an Interaction Designer, you will lead and coordinate interaction design work across the Private Rented Sector Database team and service, ensuring coherent and joined‑up journeys across multiple user groups. This includes the interfaces for landlords to register and letting agents to onboard, for tenants to view information about landlords, for local authorities to access the database, and for internal teams to use administration interfaces.
You will work closely with policy, operations, user research, content design and developers to design end‑to‑end, user‑centred journeys that enable users to understand, complete and trust the tasks they need to carry out. These stakeholder groups include landlords and tenants, letting agents, and local authorities. You will design usable and inclusive interfaces that meet user needs, drawing on research and data to develop, test and refine multiple design ideas. Your work will follow the GOV.UK Design System, the Service Standard and the Service Manual to ensure consistency, usability and accessibility across the service.
Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment.
As an Interaction Designer, you’ll:
- Ensure users can navigate the end-to-end Private Rented Sector Database service effectively, across digital and offline routes by designing clear, usable journeys that help them meet their needs.
- Collaborate with content designers, user researchers and policy colleagues to shape the overall service experience and ensure interaction design aligns with the wider strategy for the private rented sector problem space.
- Take responsibility for the quality of interaction design, ensuring screens, flows and patterns are in the right place, follow the GOV.UK Design System, and support users based on evidence from research and data.
- Design interactions that help users understand and act on complex legal requirements, translating legislation into clear, accessible journeys as policy evolves and new parts of the Renter’s Rights Act are implemented.
Person specification
As an Interaction Designer, you’ll have experience of the following essential criteria:
- Prototyping usable interfaces that meet complex user needs.
- Explaining clearly design problems, ideas and decisions.
- Designing inclusive services that meet a wide range of access needs.
- Using research and data to develop, test and iterate multiple design ideas.
- Involving the right people throughout the design process.
- Using Figma and a good understanding of the Web Content Accessibility Guidelines 2.2, GOV.UK Design System, the Government Service Manual and the GOV.UK Style Guide.
Interaction Designer - Ministry of Housing, Communities and Local Government - SEO in London employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interaction Designer - Ministry of Housing, Communities and Local Government - SEO in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at MHCLG. A friendly chat can give you insights and maybe even a referral!
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best interaction design work. Tailor it to showcase projects that align with the Ministry's goals and user needs.
✨Tip Number 3
Prepare for interviews by practising common design scenarios. Think about how you'd tackle real-world problems they face, especially around user-centred design and accessibility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Interaction Designer - Ministry of Housing, Communities and Local Government - SEO in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Interaction Designer. We want to see how you can contribute to making a real difference in people's lives through your design work!
Showcase Your Design Process: When describing your past projects, focus on your design process. We love to see how you approach problems, involve stakeholders, and iterate based on user feedback. This will help us understand your thought process and how you can fit into our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your design decisions and experiences. We appreciate clarity, especially when it comes to complex design challenges!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at MHCLG!
How to prepare for a job interview at Manchester Digital
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous projects, especially when it comes to designing inclusive services that cater to diverse user needs.
✨Familiarise Yourself with GOV.UK Standards
Since this role involves adhering to the GOV.UK Design System and Service Manual, take some time to familiarise yourself with these resources. Being able to reference specific guidelines during your interview will show that you're prepared and understand the importance of consistency and accessibility.
✨Prepare Your Prototyping Examples
Have a few examples of your prototyping work ready to share. Focus on how you tackled complex user needs and the iterative process you followed. This will demonstrate your hands-on experience and ability to translate user research into actionable design solutions.
✨Engage with Stakeholders
Be prepared to discuss how you involve stakeholders throughout the design process. Highlight any experiences where collaboration with content designers, user researchers, or policy colleagues led to successful outcomes. This shows that you value teamwork and understand the importance of a holistic approach to design.