Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London
Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6

Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London

City of London Full-Time 60000 - 80000 £ / year (est.) No home office possible
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Manchester Digital

At a Glance

  • Tasks: Lead the delivery of the GOV.UK app and manage complex product streams.
  • Company: Join the Government Digital Service, driving digital transformation in the UK.
  • Benefits: Competitive salary, flexible working, and the chance to make a national impact.
  • Why this job: Shape the future of public services and work with top digital professionals.
  • Qualifications: Experience in delivering public-facing products and leading high-performing teams.
  • Other info: Dynamic role with opportunities for growth and innovation in a fast-paced environment.

The predicted salary is between 60000 - 80000 £ per year.

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by:

  • joining up public sector services
  • harnessing the power of AI for the public good
  • strengthening and extending our digital and data public infrastructure
  • elevating leadership and investing in talent
  • funding for outcomes and procuring for growth and innovation
  • committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

As Head of Delivery for the GOV.UK app, you will play a crucial role in ensuring the integrated and assured delivery of a complex range of product streams and capabilities. This portfolio includes the GOV.UK app, AI, communications and payments at national scale.

We seek a passionate Head of Delivery who thrives in fast-paced environments and possesses expert knowledge of Agile and other methodologies to enable national scale delivery at pace. You will have the skills and experience to enable the strategic delivery of a multi-channel citizen experience ensuring portfolio performance, risk, matrix deliveries, cost and time constraints are considered and delivered against, alongside expertise in operational delivery.

As a Head of Delivery Management you’ll:

  • manage a complex roadmap and backlog for nation scale products
  • manage dependencies across a range of areas including Legal, Data Protection and Information Security, as well as across GDS, and with other government departments
  • confidently build strong relationships with key stakeholders across GDS and other government departments
  • build credibility and confidence with senior stakeholders through clear communications and updates
  • demonstrate in-depth knowledge of app development, Agile and other methodologies
  • remove blockers and manage risks, commercials, budgets and people, acting as the initial escalation point for the programme
  • support the Deputy Directors by overseeing the delivery of their vision for the programme
  • lead on developing and implementing delivery methods that combine both permanent civil servants and other people and resources seamlessly, and to best effect

For this role, you must demonstrate significant experience in:

  • delivery of a public facing product/programme at national scale
  • delivery of multiple streams within a product portfolio, minimising risk and optimising for success
  • developing and leading high-performing teams through the full product life cycle, identifying and mitigating risks across all stages
  • solving and unblocking issues between teams or departments at the highest level
  • superpower levels of attention to detail
  • managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales

It would be desirable if you have recent experience of leading app development and/or AI programmes of work.

Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London employer: Manchester Digital

The Government Digital Service (GDS) is an exceptional employer, offering a dynamic work environment where innovation meets public service. With hubs in Bristol, London, and Manchester, GDS fosters a culture of collaboration and inclusivity, empowering employees to drive meaningful digital transformation across the UK. Employees benefit from competitive salaries, opportunities for professional growth, and the chance to work alongside some of the brightest minds in the digital field, all while making a tangible impact on millions of citizens' lives.
Manchester Digital

Contact Detail:

Manchester Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to delivery management. We recommend role-playing with a friend to boost your confidence!

✨Tip Number 3

Showcase your passion for digital transformation! When you get the chance, share your ideas on how to improve public services using technology during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role you want.

We think you need these skills to ace Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London

Agile Methodologies
Stakeholder Management
Risk Management
Program Delivery
Team Leadership
Product Lifecycle Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Budget Management
Dependency Management
Operational Delivery
Public Sector Experience
AI Programme Management
Relationship Building

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Delivery Management role. Highlight your experience with public-facing products and Agile methodologies, as these are key to what we’re looking for.

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully delivered complex projects. We want to see how you’ve made an impact in previous roles, especially in managing multiple streams.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate direct communication, especially when it comes to explaining your experience and skills.

Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure your application gets to the right people and is considered promptly. Plus, it shows you’re serious about joining us!

How to prepare for a job interview at Manchester Digital

✨Know Your Stuff

Make sure you have a solid understanding of Agile methodologies and app development. Brush up on the GOV.UK app and its features, as well as recent advancements in AI that could impact public services. This knowledge will help you answer questions confidently and show your passion for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've led high-performing teams and managed complex projects in the past. Be ready to discuss how you’ve navigated challenges, removed blockers, and ensured successful delivery. This will demonstrate your capability to lead the delivery management effectively.

✨Build Relationships

Think about how you can build strong relationships with stakeholders. Prepare to discuss your approach to stakeholder management and how you’ve successfully communicated updates and managed expectations in previous roles. This is crucial for the Head of Delivery position.

✨Be Ready for Scenario Questions

Expect scenario-based questions that test your problem-solving skills and ability to manage risks. Practice articulating your thought process when faced with complex situations, especially those involving multiple streams and dependencies. This will showcase your strategic thinking and operational delivery expertise.

Head of Delivery Management (GOV.UK App - Products and Services) - GDS - G6 in City of London
Manchester Digital
Location: City of London
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