Senior Delivery Manager - Welsh Revenue Authority - G7 in Cardiff

We encourage flexible and hybrid working. Some office attendance will be required based on business needs. This role is based in our Cardiff office, but there will occasionally be a requirement to travel to the Merthyr office too.

About the job

We’re responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that’s not all, we’re also involved with and support future tax design for Wales.

Join a place with purpose. You’ll join a team of 100+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we’ll deliver a fair tax system for Wales.

Our people. You’ll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance – there’s a place for you in our friendly team.

You’ll be our greatest asset. You’ll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard. We’re recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits – our People Survey results say it all! We’re also recognised for being innovative and a digital, ‘cloud-based’ organisation that supports hybrid and flexible working enabling a great work-life balance.

We are seeking a highly organised and results-driven Senior Delivery Manager to lead and deliver a diverse portfolio of projects across the Welsh Revenue Authority. Working in a fast-paced environment, you’ll identify and manage risks to ensure projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will act as a true leader to facilitate collaboration, decision-making, effective planning of work, clarity on vision, scope, goals and roadmap. Whilst managing conflicting priorities and conflict resolution and applying a range of methodologies to deliver innovative solutions.

You will oversee a wide variety of projects, from business change initiatives to IT infrastructure delivery and software development. This includes acquiring resources and coordinating the efforts of team members. You’ll be working closely with both specialist and generalist colleagues and third party contractors, so being collaborative, supportive, and able to inspire trust and confidence is key. This role requires flexibility, effective leadership and negotiation skills, and a commitment to your own and your team’s continuous development. You’ll need to be someone comfortable with change and be able to adapt to different project demands. This is an important role in the Digital team within WRA, and is aligned with UK Government Digital and Data Profession.

Person specification:

• Lead end-to-end delivery of large and/or complex IT and change projects.
• Prioritise and manage a backlog of work in collaboration with service owners, product owners and business stakeholders to align delivery with strategic vision and goals.
• Build and motivate high-performing internal and external multi-disciplinary teams helping them to organise and plan their work, ensuring effective communication and collaboration.
• Define project scope and develop detailed delivery plans, schedules, and resource allocations, reporting on progress and outcomes to stakeholders.
• Identify and mitigate project risks, issues and dependencies. Maintain delivery momentum: removing blockers and addressing issues.
• Ensure appropriate tools are deployed and that methods and practices are implemented and followed.
• Develop and review estimates and assumptions for the project’s resources and costs.
• Oversee commercial negotiations with third party suppliers and financial forecasting and budget tracking.
• Input into budgets, business cases, balancing cost vs value, monitoring financial health in delivery.
• Develop and maintain key relationships with internal customers and key third party contractors.
• Ensure quality assurance and compliance with IT standards and policies.
• Facilitate post-project reviews and continuous improvement initiatives.

If this seems like a role you’d be interested in, join us for our virtual Candidate Information Sessions. You’ll meet the Line Manager, get an overview of the role as well a feeling for what it’s like to work at the WRA. We’ll also talk through our benefits and provide helpful tips for your application with us.

Welsh language skills are not essential. This means that you do not need Welsh language skills to undertake this role and these skills won’t be assessed during the recruitment process. However, we actively encourage all staff to learn or improve their Welsh language skills and offer a range of opportunities to suit everyone.