Business Analyst - MI5 The Security Service - HEO

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

You will work in areas across MI5 including Technical, Corporate and Operational delivery areas, applying structured business analysis approaches to support our key transformational challenges in areas such as Cloud, Artificial Intelligence (AI) and Cyber to help our organisation continue to operate in a digital age. You will analyse data and information relating to business goals, objectives, functions and processes. You will define requirements to improve processes, systems and services. You will conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development. You will ensure solutions align with the vision, objectives, business and user needs and provide the expected benefits and outcomes. You’ll work to enable all or part of the business to make informed, strategic and tactical decisions.

Person specification

You’ll already have some training in either business analysis or change management. You might currently be working towards one of the recognised BA certifications such as the British Computer Society (BCS) or International Institute of Business Analysis (IIBA) qualifications. As someone with experience applying structured methodologies to intricate business problems, you’ll be confident identifying the right techniques to deliver practical solutions. You’ll also have experience using frameworks and tools to develop business models of varying complexity across multiple teams. You’ll know how to select the correct tools and methods for the environment and will provide results that benefit both the business and users.

And you’ll always be looking to improve, whether you’re finding new business opportunities or seeking ways to develop your own skills and knowledge. You’ll have a background in leading the analysis, design and implementation of business changes and evaluating their effectiveness. From mapping and documenting new processes to demonstrating as-is and to-be states, you’ll strive to add value to everything you do.

Importantly, you’ll build and maintain productive relationships with internal and external stakeholders. You’ll take time to understand, document and prioritise their requirements, and communicate solutions clearly to your various audiences – ensuring people are kept in the loop throughout.