Business Analyst - IPO - HEO

Business Analyst - IPO - HEO

Newport Full-Time 29500 - 36000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join a dynamic team to analyse business needs and improve processes.
  • Company: Be part of the Intellectual Property Office, driving innovation in the UK economy.
  • Benefits: Enjoy hybrid working options and a supportive community.
  • Why this job: Make a real impact on creativity and investment while developing your skills.
  • Qualifications: Background in Business Analysis or Process Improvement is essential.
  • Other info: Collaborate with diverse teams and enhance your problem-solving abilities.

The predicted salary is between 29500 - 36000 £ per year.

£35,579 – £43,131 maximum includes allowance up to £6,015
Published on

Full-time (Permanent) £35,579 – £43,131 maximum includes allowance up to £6,015
Published on 12 August 2025 Deadline 31 August 2025

Location

Newport, NP10 8QQ

About the job

Job summary

Please note:Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised

Business Analyst

As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills.

This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation.

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

Main duties consist of but are not limited to:

  • Translate business problems and user needs into a set of detailed requirements
  • Document, critically review and model business processes and business rules
  • Utilise a ‘toolkit’ of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information.
  • Identify stakeholders, tailor communication to their needs, and work with teams to build relationships
  • Solve problems in a way that brings most benefit to the IPO and its customers.
  • Identify, shape and specify business options to enhance existing services or build new services
  • Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills.
  • Contribute to the IPO’s Business Analyst community to share knowledge

Person specification

  • Background in Business Analysis or Process Improvement
  • Knowledge and/or understanding of Business Analysis principles and techniques
  • Excellent presentation and communication skills, across a variety of situations and levels of stakeholders.
  • Working with and influencing teams, senior stakeholders and specialist peers
  • Can Investigate, define and resolve complex problems
  • Experience with project delivery methodologies

A BCS International Diploma in Business Analysis is desirable.

How to apply

Click the \’Apply now\’ button and complete the application form by providing the following:

CV

  • Upload an anonymised copy of your current CV.
  • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.

750-word Personal Statement

  • Use this to explainwhy you\’re suitable for the role.
  • Structure your statement around theessential criteriain the Person Specification.
  • Make sure to provide clear examples to show how you meet each requirement.

AI Usage
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidance for more information on appropriate and inappropriate use.

For further information on the sift and interview stages of this recruitment campaign, please head to our \’Things you need to know\’ section below.

If you require job-specific information, please contact Dominic Read.
E-mail:dominic.read@ipo.gov.uk
Telephone: 01633 433189

Behaviours

We\’ll assess you against these behaviours during the selection process:

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Business Analyst - IPO - HEO employer: Manchester Digital

The Intellectual Property Office (IPO) is an exceptional employer, offering a supportive and collaborative work environment in Newport. As a Business Analyst, you will have the opportunity to contribute to meaningful projects that drive economic growth while enjoying flexible hybrid working arrangements and access to professional development resources. The IPO values employee growth and fosters a culture of innovation, making it an ideal place for those seeking a rewarding career in public service.
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Contact Detail:

Manchester Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Analyst - IPO - HEO

✨Tip Number 1

Familiarise yourself with the specific methodologies and tools mentioned in the job description, such as user stories and SWOT analysis. Being able to discuss these techniques confidently during your interview will demonstrate your readiness for the role.

✨Tip Number 2

Research the Intellectual Property Office (IPO) and its current projects. Understanding their goals and challenges will allow you to tailor your discussions and show how your skills can directly contribute to their mission.

✨Tip Number 3

Prepare examples from your past experiences that showcase your problem-solving abilities and stakeholder management skills. Be ready to explain how you've successfully navigated complex situations in previous roles.

✨Tip Number 4

Network with current or former employees of the IPO if possible. They can provide valuable insights into the company culture and expectations, which can help you align your approach during the application process.

We think you need these skills to ace Business Analyst - IPO - HEO

Business Analysis
Process Improvement
Stakeholder Management
Requirements Elicitation
Documentation Skills
Data Analysis
Presentation Skills
Communication Skills
Problem-Solving Skills
Project Delivery Methodologies
User Story Development
SWOT Analysis
Mind Mapping
Collaboration Skills
Leadership Skills

Some tips for your application 🫡

Understand the Job Description: Carefully read the job description for the Business Analyst position at the IPO. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Craft Your Personal Statement: Your 750-word personal statement should directly address the essential criteria listed in the person specification. Use clear examples from your experience to demonstrate how you meet each requirement, focusing on your background in business analysis and process improvement.

Tailor Your CV: Upload an anonymised copy of your CV that highlights relevant experience and skills. Ensure it clearly shows how you meet the essential criteria, particularly your communication skills and ability to work with stakeholders.

Review and Edit: Before submitting your application, review both your CV and personal statement for clarity and accuracy. Check for any grammatical errors or typos, and ensure that all information is truthful and reflective of your own experiences.

How to prepare for a job interview at Manchester Digital

✨Understand the Role

Before the interview, make sure you thoroughly understand the responsibilities of a Business Analyst at the IPO. Familiarise yourself with the key duties such as translating business problems into requirements and modelling processes. This will help you articulate how your skills align with the role.

✨Prepare Examples

Be ready to provide specific examples from your past experiences that demonstrate your ability to solve complex problems, work with stakeholders, and utilise business analysis techniques. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Showcase Communication Skills

Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've tailored your communication style to different stakeholders in previous roles, highlighting your ability to build strong relationships.

✨Research the IPO

Take some time to research the Intellectual Property Office and its mission. Understanding their goals and challenges will allow you to tailor your answers to show how you can contribute to their objectives, particularly in enhancing services and supporting the UK economy.

Business Analyst - IPO - HEO
Manchester Digital
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  • Business Analyst - IPO - HEO

    Newport
    Full-Time
    29500 - 36000 £ / year (est.)

    Application deadline: 2027-09-02

  • M

    Manchester Digital

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