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- Tasks: Support Delivery Managers in executing complex IT projects and maintaining delivery plans.
- Company: Join HMRC's innovative Chief Digital & Information Office team.
- Benefits: Flexible working patterns, inclusive environment, and career growth opportunities.
- Why this job: Make a real impact while working with cutting-edge technologies in a supportive community.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Dynamic, fast-paced environment with a focus on collaboration and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
About the job
Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.
We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
In the Delivery Management profession, we are passionate about our teams, and supportive of our colleagues. We have a Delivery Manager Community to learn, share and support each other. Our community is made up of diverse individuals with a range of backgrounds and experiences. We have clear profession career paths, supported by Associate and Delivery Managers, Senior Delivery Managers, Heads of Profession and Profession Leads.
This is an exciting opportunity to join HMRC’s CDIO (Chief Digital & Information Officer). The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned. For those who thrive in a fast‑paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference.
Key Responsibilities
- Supporting a Delivery Manager(s) with the delivery of large scale / complex IT projects or for the end‑to‑end delivery of one or more small to medium scale IT projects / sub‑projects.
- Producing and/or supporting the production and maintenance of end‑to‑end IT delivery plans and status reports.
- Identification, management and escalation of IT risks, issues and dependencies.
- Supporting or raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners.
- Forecasting and Tracking costs throughout the project.
- Building and maintaining effective and collaborative relationships to achieve successful outcomes for the business.
- Understanding of both Agile and waterfall delivery methodologies and how to apply them in a Delivery Management setting.
- Removing blockers to successful delivery.
- Being an active member of the Delivery Manager community.
- Working with Product Managers, Delivery Managers, or project managers collaboratively to ensure delivery is aligned with the project scope, requirements, and timeline constraints.
The successful candidate will need to demonstrate practical experience in the following:
- Balancing multiple priorities within a project setting.
- Challenging and removing barriers to effective delivery.
- Utilising strong communication skills, using a variety of methods with a variety of stakeholders.
- Utilising organisation and planning skills.
- Undertaking risk management.
- Supporting with Project Governance including creating and managing a project plan and tracking risk/issues/dependencies.
Ideally, the successful candidate will also demonstrate experience in the following:
- Working in an Agile environment.
- Working within a multi‑disciplinary team.
- HMRC IT end‑to‑end Project Lifecycle.
- Working with suppliers and using commercial frameworks.
- A recognised or a willingness to work towards Delivery Management qualifications such as Prince 2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP).
The ideal candidate:
You will be enthusiastic and self‑motivated with a passion for people and learning, thriving in a fast paced, exciting digital environment. You enjoy problem‑solving; working collaboratively with your team to move forward delivery and deliver value to our users.
Associate IT Delivery Manager - HMRC - HEO employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate IT Delivery Manager - HMRC - HEO
✨Tip Number 1
Network like a pro! Reach out to current or former HMRC employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Associate IT Delivery Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to delivery management. Think about how you would handle project risks or manage multiple priorities. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for Agile methodologies! Be ready to discuss your experience in Agile environments and how you've successfully delivered projects. Highlighting your understanding of both Agile and waterfall methods will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining HMRC and being part of our diverse and inclusive community.
We think you need these skills to ace Associate IT Delivery Manager - HMRC - HEO
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate IT Delivery Manager role. Highlight your experience with Agile methodologies and project management, as these are key to what we’re looking for at HMRC.
Showcase Your Communication Skills: We value strong communication skills, so don’t shy away from demonstrating how you’ve effectively communicated with various stakeholders in your previous roles. Use specific examples to illustrate your points!
Highlight Your Problem-Solving Abilities: As a Delivery Manager, you’ll need to tackle challenges head-on. Share instances where you’ve successfully removed blockers or managed risks in past projects. This will show us you’re ready for the fast-paced environment at HMRC.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at HMRC!
How to prepare for a job interview at Manchester Digital
✨Know Your Delivery Methodologies
Make sure you brush up on both Agile and waterfall methodologies. Be ready to discuss how you've applied these in past projects, as this role requires a solid understanding of both. Think of specific examples where you successfully navigated challenges using these methods.
✨Showcase Your Communication Skills
This position involves working with various stakeholders, so highlight your communication skills. Prepare to share examples of how you've effectively communicated project updates or managed expectations with different teams. Tailor your responses to show your adaptability in communication styles.
✨Demonstrate Risk Management Experience
Be prepared to talk about your experience with identifying and managing risks in IT projects. Think of specific instances where you successfully mitigated issues or escalated concerns. This will show your proactive approach to ensuring successful project delivery.
✨Emphasise Team Collaboration
Since this role is all about supporting and collaborating with others, come ready with examples of how you've worked within multi-disciplinary teams. Discuss how you’ve built relationships and removed blockers to achieve project goals, showcasing your team spirit and problem-solving skills.
