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For Companies At a Glance
- Tasks: Shape AI chatbot performance and enhance customer experience through innovative design.
- Company: Dynamic international business focused on cutting-edge AI solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting chance to work at the forefront of AI in a fast-paced environment.
- Why this job: Make a real impact in AI while collaborating with global teams.
- Qualifications: Fluent in French and English, with experience in chatbot optimisation and strategic thinking.
The predicted salary is between 50000 - 70000 £ per year.
Overview
- Proven experience improving chatbot performance through prompt design
- Strong understanding of LLM concepts (grounding, retrieval, hallucination)
- Confident in building reports using Excel or Google Sheets
- Experience managing structured knowledge bases (Intercom, Zendesk, Notion, Confluence, etc.)
- Behavioural skills
- Native-level French and fluent English (C1/C2)
- Highly autonomous and comfortable working across international teams
- Structured, methodical approach with the ability to think strategically
- Curious and forward-thinking, especially about applied AI
Nice to have
- Experience in international or multi-market environments
- Familiarity with the construction sector or compliance platforms
Why this role stands out
This isn’t a maintenance role - it’s an opportunity to actively shape how AI is used across a growing international business. You’ll combine hands-on optimisation with strategic input, working at the intersection of AI, operations, and customer experience.
Interested? Please Click Apply Now!
AI Chatbot & Conversational Design Specialist (French speaking) employer: Manchester Digital
Contact Detail:
Manchester Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Chatbot & Conversational Design Specialist (French speaking)
✨Tip Number 1
Network like a pro! Reach out to people in the AI and chatbot space, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your experience with chatbot performance and prompt design. This will give you an edge and demonstrate your hands-on expertise.
✨Tip Number 3
Prepare for interviews by brushing up on LLM concepts and how they apply to real-world scenarios. Be ready to discuss your strategic thinking and how you've improved chatbot performance in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AI Chatbot & Conversational Design Specialist (French speaking)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with chatbot performance and prompt design. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Language Skills: Since this role requires native-level French and fluent English, be sure to demonstrate your language proficiency in your application. We love seeing candidates who can communicate effectively in both languages, so let that shine through!
Highlight Your Strategic Thinking: We’re looking for someone who can think strategically about AI and customer experience. Use your application to share examples of how you’ve approached challenges in a structured and methodical way, especially in international settings.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Manchester Digital
✨Know Your Chatbot Stuff
Make sure you brush up on your knowledge of AI chatbots and conversational design. Familiarise yourself with tools like Zendesk AI, Ada, and LivePerson. Be ready to discuss how you've improved chatbot performance through prompt design and what strategies you've used in the past.
✨Show Off Your Language Skills
Since this role requires native-level French and fluent English, be prepared to demonstrate your language proficiency. You might be asked to switch between languages during the interview, so practice speaking about your experiences in both French and English.
✨Be Data Savvy
Get comfortable with Excel or Google Sheets, as you'll likely need to build reports. Bring examples of reports you've created in the past and be ready to explain how you used data to drive decisions or improve chatbot performance.
✨Think Strategically
This role is all about shaping AI usage in a growing business. Prepare to discuss your strategic thinking process and how you approach problem-solving. Think about examples where you've taken a structured, methodical approach to tackle challenges in international or multi-market environments.