At a Glance
- Tasks: Support sales campaigns and enhance customer experiences on matchdays.
- Company: Join the iconic Manchester City FC, a club with rich history and community focus.
- Benefits: Enjoy 26 days annual leave, private healthcare, and lifestyle discounts.
- Why this job: Be part of a passionate team driving sales and creating memorable experiences.
- Qualifications: Goal-oriented, strong communicator, and proficient in Microsoft Office.
- Other info: Opportunities for career growth in a dynamic sports environment.
The predicted salary is between 30000 - 40000 £ per year.
Our Story
Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark's West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.
Our Team
MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City's future history.
This Is Your City
As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and dental cover, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.
The Role
The key purpose of the Inside Sales Co-Ordinator role is to support the Hospitality Sales Department in generating revenue through outbound/inbound sales campaigns and help to deliver customer experiences on matchdays. In addition, the Inside Sales Co-Ordinator generates revenue across other sales platforms such as Women's Hospitality, Venue Sales, CFA Events and Stadium Tours.
Your Impact
- Responsible for, but not limited to, the sales of match-by-match Hospitality to both businesses and the general public via telephone and face to face meetings
- Accountable for outbound communications with new and previous business to drive match-by-match sales
- Meet and exceed established weekly and monthly sales goals
- Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture, and database management
- Create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
What we are looking for
- Essential
- Driven and goal orientated mentality
- Pro-active nature
- Strong communication/presentation skills
- Strategic thinker
- Team player
- Microsoft Office proficiency (Excel primarily)
- Desirable
- Multi-lingual skills (Spanish, French & German)
City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
How to Apply
Please click APPLY NOW to begin the application process.
Inside Sales Coordinator in Manchester employer: Manchester City
Contact Detail:
Manchester City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Coordinator in Manchester
✨Tip Number 1
Get to know the club! Research Manchester City FC, its values, and its community engagement. This will help you connect with the interviewers and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your sales pitch! Since the Inside Sales Coordinator role is all about communication, rehearse how you'd present hospitality options. Use role-playing with friends or family to refine your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Manchester City. You never know who might give you a leg up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Inside Sales Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Manchester City shine through! We want to see how much you care about the club and its values. Share any personal experiences or connections you have with the team to make your application stand out.
Tailor Your CV: Make sure your CV is tailored specifically for the Inside Sales Coordinator role. Highlight relevant experience in sales, customer service, or any related fields. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application reaches us directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Manchester City
✨Know Your Stuff
Before the interview, make sure you research Manchester City FC and its values. Understand their commitment to sustainability and community engagement. This will help you connect your answers to the club's mission and show that you're genuinely interested in being part of their team.
✨Show Off Your Sales Skills
Prepare specific examples of your past sales experiences, especially those that highlight your goal-oriented mentality and pro-active nature. Think about how you can demonstrate your ability to meet and exceed sales goals, as this is crucial for the Inside Sales Coordinator role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales strategies and customer service best practices. You might be asked how you would handle a difficult customer or how you generate leads. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Be a Team Player
Emphasise your teamwork skills during the interview. Share examples of how you've collaborated with others to achieve sales targets or improve customer experiences. This aligns with the club's focus on togetherness and will show that you can contribute positively to their team dynamic.