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For Companies At a Glance
- Tasks: Manage event enquiries and create unforgettable experiences at Manchester City's iconic venue.
- Company: Join the passionate team at Manchester City FC, a leading Premier League club.
- Benefits: Enjoy 26 days annual leave, private healthcare, and lifestyle discounts.
- Why this job: Be part of a team that shapes memorable events and connects with fans.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for growth in a vibrant environment.
The predicted salary is between 28800 - 43200 £ per year.
Closing Date of Applications – 6th February 2026
Our Story
Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.
Our Winning Team
MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history. At Manchester City, creating unforgettable experiences for our customers is central to everything we do.
We’re looking for a Venue Sales Executive to support the continued growth of Manchester City’s non-matchday events, helping customers bring their events to life at one of football’s most iconic venues. This is a people-focused, detail-driven role where you’ll manage inbound enquiries, plan memorable experiences and work closely with colleagues across the Club to deliver exceptional events. Whether customers are booking celebrations, corporate occasions or non-matchday experiences, you’ll play a key role in shaping how they experience Manchester City.
We welcome applications from people of all backgrounds and experiences, and are committed to creating an inclusive working environment where everyone feels supported to succeed.
This is Your City
As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus and commission scheme, plus a range of partnership and lifestyle discounts.
Your Impact
- Manage inbound enquiries for Manchester City non-matchday events, creating clear, engaging proposals.
- Arrange and host client show-rounds and meetings to understand customer requirements and tailor event packages accordingly.
- Produce booking confirmations in line with company standards, ensuring that all agreed costs, requirements and minimum numbers are documented.
- Ensure that pre-payments are obtained within the contracted timescales as per venue terms.
- Maintain an excellent understanding of the venue operation to include knowledge of the stadium’s products and services.
- Work collaboratively with internal teams to ensure smooth and successful event delivery.
- Be flexible to support events outside standard office hours during busy periods, particularly around live event delivery.
What we are looking for
- A genuine interest in working with people and delivering great customer experiences.
- Clear, confident communication skills, both written and verbal.
- Strong organisational skills and the ability to manage multiple enquiries at once.
- A collaborative, team-focused approach with a positive and proactive mindset.
- Comfortable using CRM systems and Microsoft Office tools.
- Flexibility to support occasional evening and weekend event delivery.
- Beneficial but not essential; Experience in sales, events, hospitality or customer-facing roles / Knowledge of stadium, venue or live event operations.
*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible. City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Venue Sales Executive in Manchester employer: Manchester City Football Club
Contact Detail:
Manchester City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sales Executive in Manchester
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Manchester City's offerings and unique features. This way, when you chat with potential clients, you can confidently highlight what makes our venue special.
✨Tip Number 2
Practice your pitch! Whether it's a casual conversation or a formal meeting, being able to clearly communicate how we can create unforgettable experiences for customers is key. Role-play with friends or colleagues to refine your approach.
✨Tip Number 3
Network like a pro! Attend industry events or local meet-ups to connect with potential clients and partners. Building relationships can lead to more inquiries and bookings, so don’t be shy about putting yourself out there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Manchester City. Don’t wait too long; we’re keen to find the right fit!
We think you need these skills to ace Venue Sales Executive in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for working with people and creating memorable experiences shine through. We want to see that you genuinely care about delivering great customer experiences!
Be Clear and Concise: Make sure your written communication is clear and to the point. Use confident language to describe your skills and experiences, especially those related to sales and event management. We appreciate straightforwardness!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your background aligns with the Venue Sales Executive role. Show us why you’re the perfect fit for Manchester City!
Apply Early: Remember, we review applications on a rolling basis, so don’t wait until the last minute! Apply through our website as soon as you can to avoid disappointment and give yourself the best chance of standing out.
How to prepare for a job interview at Manchester City Football Club
✨Know Your Venue Inside Out
Before your interview, make sure you have a solid understanding of Manchester City's venue and its offerings. Familiarise yourself with the different spaces available for events, the services provided, and any unique features that set it apart. This knowledge will help you demonstrate your genuine interest in the role and show that you're ready to hit the ground running.
✨Showcase Your People Skills
As a Venue Sales Executive, you'll be working closely with clients to create memorable experiences. During the interview, share examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and your ability to tailor solutions to meet client needs, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and organisational skills. Think about potential challenges you might encounter in managing event bookings and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility, especially during busy periods. Be prepared to discuss your willingness to work outside standard hours and how you thrive in a team environment. Share instances where you've collaborated with colleagues to achieve a common goal, as this will highlight your proactive mindset and adaptability.
