Response Officer - 24/7 Call Handling & Home Visits in Manchester

Response Officer - 24/7 Call Handling & Home Visits in Manchester

Manchester Full-Time No working from home possible
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Manchester City Council is looking for a Response Officer to support the Community Alarm Technology Enabled Care (CATEC) service. You will handle calls in a busy control room and respond in person to assist citizens in their own homes, updating records across multiple IT systems.

The role requires a full UK driving license as you may drive MCC vehicles to respond to homes. The position operates on a 24-hour rota, including early, late and night shifts, with weekend coverage.

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Response Officer - 24/7 Call Handling & Home Visits in Manchester employer: Manchester City Council

At Crosslee Community Primary School, part of the CLIC Co-operative Trust, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. Our commitment to employee growth is reflected in our collaborative culture, which encourages professional development and embraces diversity. Located in Greater Manchester, we offer a flexible working schedule that aligns with school hours, allowing for a balanced work-life experience while making a meaningful impact in the community.

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Contact Details:

Manchester City Council Recruitment Team