Neighbourhood Delivery Assistant Libraries in Manchester

Recruitment is being managed outside of our careers website via Eventbrite. Candidates must register and attend the session in order to apply for the role. Further instructions on how to apply will be provided at the event. Please note that there are a maximum of 50 places available at the event, so applicants are advised to register early. Once an event is fully booked, we are unable to offer additional places.

Working Hours: 5 x 12 hours per week (from Jan 2027 this will include Sunday working each week)

Contract Type: 5 x Permanent, Part-time

Additional Payment: Enhancements are paid for weekend working – time and a half for Saturdays and double time for Sundays

Work Location: Central Library but may be required to work at a branch library from time to time across the city according to service need.

Interview Method: Face to Face

Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

Closing Date: 8th September 2026

This role is subject to:

• 2 References - where possible we require 3 years' history.
• Proof of Manchester Residency – Roles at Grade 1 to 3, traineeships, or apprenticeships will initially only be advertised to Manchester residents and internal candidates.

Our libraries are the beating hearts of our communities, and we are looking for part-time Library Assistants to come and join our friendly and supportive team at Central Library. These are permanent jobs and offer the benefits of working for a large local authority.

If you are a people person, have experience and understanding of delivering excellent customer service, along with strong IT skills, then please come and talk to us.

You would:

• Be the first point of contact for customers.
• Provide information and deal effectively with customer enquiries, including helping with IT enquiries.
• Carry out general library duties, basic health & safety tasks, handle and bank cash.
• Support a wide range of events and activities for all ages at Central Library.
• Be willing to be flexible and work at another library or location across the city if required.

We have an evening session where you can come and find out about the range of services delivered and the reality of working for libraries. Our library managers will talk individually to everyone who attends, to see whether you have the skills and expertise for this new chapter in your life.

Essential requirements for the role:

• Weekend and evening work essential: For all posts, you will be required to work a Sunday each week (Sundays from January 2026).
• Experience and understanding of delivering excellent customer service.
• Flexibility to work unsocial hours, including weekends and evenings to meet the needs of the service.
• Experienced in using ICT and confident in assisting digital delivery.

Benefits we offer:

• Up to 26 days’ annual leave, rising to 31 days after five years’ service.
• Buy up to two extra weeks’ leave.
• Up to 3 days’ volunteering leave.
• A 35-hour work week for full-time roles.
• We review pay each year and recognise three trade unions.
• The UK’s largest local government pension scheme.
• Enhanced parental and carers leave.
• Employee discounts and perks.

Manchester City Council values equality and works to provide a fair and inclusive environment for a workforce that is as diverse as the communities it serves. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly welcome applications from candidates identifying with one or both of those characteristics.

What we will need from you if you're successful:

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy.

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.