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- Tasks: Coordinate technology installations and monitor services for vulnerable customers.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Permanent contract, competitive salary, and on-call pay.
- Why this job: Be a vital part of a 24/7 service that supports those in need.
- Qualifications: Full driving licence and DBS clearance required.
- Other info: Great opportunity for career growth in a meaningful role.
The predicted salary is between 30000 - 42000 £ per year.
The Community Alarm and Technology Enabled Care Team is seeking a Coordinator to join the service. The Community Alarm and Technology Enabled Care Team installs and monitors various pieces of technology in over 4,300 vulnerable customers' homes across the city. This is a front-line 24-hour service operating 365 days per week. As a service, we are audited annually by the Telecare Services Association, which is an external body. The candidate will be expected to be Duty On Call Manager out of office hours for 1 week in 4 paid at On Call Rate of pay.
Working hours and contract
- Working Hours: 35 Hours Per Week
- Contract Type: Permanent / Full time
Requirements
- Driving Licence – You must always hold a full valid driving licence;
- DBS (Disclosure and Barring Service) Clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced DBS check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice.
We have a policy on the Employment of Ex-Offenders and it is available upon request.
Coordinator in Manchester employer: Manchester City Council
Contact Detail:
Manchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the Community Alarm and Technology Enabled Care sector. Attend local events or join online forums to connect with professionals who can give you insider info about the role and maybe even refer you.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Understand their mission and values, especially how they support vulnerable customers. This will help you tailor your answers and show that you're genuinely interested in the Coordinator role.
✨Tip Number 3
Practice common interview questions related to coordination and management. Think about scenarios where you've demonstrated leadership or problem-solving skills, especially in high-pressure situations, as this role involves being on call.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Coordinator in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Coordinator role. Highlight your relevant experience in technology-enabled care and any previous roles that showcase your ability to manage front-line services.
Showcase Your Skills: We want to see your skills in action! Be sure to mention your organisational abilities, communication skills, and any experience with on-call duties. This will help us understand how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester City Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Coordinator in the Community Alarm and Technology Enabled Care Team. Familiarise yourself with the technology used and the importance of the service provided to vulnerable customers. This will help you demonstrate your genuine interest and suitability for the role.
✨Showcase Your Communication Skills
As this role involves working closely with customers and possibly their families, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will show that you can handle the front-line nature of the job.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to emergencies or difficult customer interactions. Practising these scenarios can help you articulate your thought process and decision-making skills, which are vital for a Duty On Call Manager.
✨Prepare Your Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the types of technology you'll be working with, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
