ICT Contract & Vendor Manager

ICT Contract & Vendor Manager

Full-Time 54143 - 56293 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage ICT contracts and supplier relationships to ensure high-quality digital services.
  • Company: Join Manchester City Council and make a real difference in your community.
  • Benefits: Enjoy up to 31 days of annual leave, flexible working, and employee discounts.
  • Other info: Hybrid working style with excellent career growth opportunities.
  • Why this job: Be part of a team that enhances public services and supports local communities.
  • Qualifications: Degree-level education or equivalent experience in contract management or procurement.

The predicted salary is between 54143 - 56293 £ per year.

About The Role

Working hours: 35 hours per week, full time

Contract type: Permanent

Working style: Hybrid

As an ICT Contract & Vendor Manager, you'll lead the management of a portfolio of ICT contracts, suppliers and commercial relationships to ensure the Council receives value for money, manages risk and delivers high-quality digital services. You'll help the ICT Service to deliver effective contract and supplier management across the Council's technology estate, ensuring suppliers perform effectively, contracts remain compliant and commercial risks are managed proactively. Your work will contribute to reliable, secure and sustainable digital services that support colleagues, residents and communities across Manchester.

In this role you will:

  • Manage ICT contracts, supplier relationships and commercial activities throughout the contract lifecycle.
  • Monitor supplier performance, contractual compliance and commercial risk, driving continuous improvement where required.
  • Provide commercial advice and support on technology procurement, licensing, subscriptions, renewals and strategic supplier decisions.
  • Work with ICT teams, Procurement, Finance, Legal Services, suppliers and business stakeholders.
  • Support the delivery and continuous improvement of ICT services, contracts and supplier relationships.

Pre-employment checks

If you are successful, your appointment will be subject to completing the relevant pre-employment checks. These checks will be carried out as part of our recruitment process and includes:

  • Qualification - Degree-level education or equivalent experience in contract management, procurement, or public sector governance.
  • Qualified to ITIL, with a strong practical understanding of how the core ITIL functions interface and interact to collectively support IT and the Business.
  • Satisfactory references and other pre-employment checks where applicable.

About the Candidate

We're looking for an experienced ICT commercial professional who enjoys building strong supplier relationships, solving problems and helping organisations get the best value from their technology investments. You'll be confident working with colleagues, suppliers and partners, balancing commercial, financial and operational priorities, and helping ensure technology contracts and services deliver positive outcomes for Manchester.

We'll use the following essential criteria to decide which candidates to invite to Interview. Use your personal statement to provide evidence of how you meet each one, supported by relevant examples:

  • Relevant qualifications, professional certifications or equivalent experience.
  • Contract, supplier, commercial, procurement or vendor management within a complex organisation.
  • Budget management, financial planning or expenditure control.
  • Building effective relationships with stakeholders, suppliers, partners or customers and influencing positive outcomes.
  • Supporting, leading or managing people and demonstrating the Our Manchester Behaviours to deliver successful outcomes.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

Applicants who meet the essential shortlisting criteria and are eligible under the Guaranteed Assessment Scheme will be progressed to the assessment stage.

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role.

About Us

Working for Manchester City Council is a chance to make a real difference in a diverse city. You’ll help improve lives and support our local communities. Working together, we can create better public services for everyone.

Benefits we offer:

  • Up to 26 days’ annual leave, rising to 31 days after five years’ service.
  • Buy up to two extra weeks’ leave.
  • Up to 3 days’ volunteering leave.
  • A 35-hour work week for full-time roles.
  • We review pay each year and recognise three trade unions.
  • A defined benefit pension scheme.
  • Enhanced parental and carers leave.
  • Employee discounts and perks.

Our commitment to inclusion

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce.

GM Elevate Programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'Personal Statement' section or 'Supporting Statement' section of your application.

Accessible Formats: Use ReciteMe through the "Accessibility tools" button at the top of our careers page. It has tools such as text-to-speech, language translations, and adjustable text size and colour.

ICT Contract & Vendor Manager employer: Manchester City Council

At Crosslee Community Primary School, part of the CLIC Co-operative Trust, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. Our commitment to employee growth is reflected in our collaborative culture, which encourages professional development and embraces diversity. Located in Greater Manchester, we offer a flexible working schedule that aligns with school hours, allowing for a balanced work-life experience while making a meaningful impact in the community.

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Contact Details:

Manchester City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT Contract & Vendor Manager

✨Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like ICT Contract & Vendor Manager at Manchester City Council!

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Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Manchester City Council who’s on the lookout for their next ICT Contract & Vendor Manager star!

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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time ICT Contract & Vendor Manager role at Manchester City Council!

We think you need these skills to ace ICT Contract & Vendor Manager

Contract Management
Supplier Relationship Management
Commercial Awareness
Procurement Skills
Risk Management
Performance Monitoring
Financial Planning

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Manchester City Council. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Manchester City Council

✨Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

✨Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

✨Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Manchester City Council. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!