Overview
A fantastic opportunity has arisen for a highly organised and motivated individual to join our team as a Business Support Officer. This is a dynamic administrative role supporting high-profile work across multiple teams, including the Children and Families Legal Team, Complex Safeguarding Hub, and Greater Manchester Police. You will provide administrative support to the team, contributing to the smooth and efficient running of the service. This is a varied role, offering the chance to work with a diverse range of people and tasks.
Responsibilities
- Providing accurate and timely administrative support including responding to emails, and managing files and documents
- Organising and maintaining files and records, both electronic and physical
- Handling sensitive documents and files with confidentiality, discretion and professionalism
- Using multiple systems and applications confidently
- Working independently while responding to direction from various teams
- Liaising with internal and external stakeholders
Other Duties As Required By The Team Full training and support will be provided. The role is based across a number of sites but we will work with you to determine which is best. This is an office based role and hybrid working is not available for this specific role.
Requirements and Screening
- 2 References – where possible we require 3 years\\\’ history
- DBS (Disclosure and Barring Service) clearance – this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
Benefits
- Generous holiday allowance – up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. You can purchase up to two additional weeks.
- A buzzing pension – enrolled in the UK’s largest local government pension scheme, with life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave – enhanced family leave options.
- Brilliant perks – discounts on various services through MCR+; cycle to work, free flu jabs and eye tests, etc.
- Learn and grow – diverse learning opportunities, onboarding, workshops, training, qualifications, apprenticeships.
- A Good Employment Charter member – secure, flexible work and fairness commitments; annual pay reviews; recognition of unions; wellbeing support.
- Up to 3 days volunteering leave – pro-rate paid volunteering leave.
Inclusive Team and Accessibility
Creating an Inclusive Team at Manchester City Council. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. We are a Disability Confident Employer with adjustments and networks to support staff.
Process Support
- Interview Adjustments: Let us know if you need adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool provides accessibility features and is available via the Careers page.
Pre-Employment Checks
Required checks may include Right to Work, References, DBS Check, and Proof of Manchester Residency where applicable. These checks are part of our safety and security commitments.
Other Information
We aim to support you with any needed aids, adaptations or equipment. For more information about the role, please read the role profile attached.
Employment Type and Seniority
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Government Administration
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
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Contact Detail:
Manchester City Council Recruiting Team